Connections are blocked because of an overdue invoice - PAID

AerisRyzaleth
AerisRyzaleth Posts: 1
in General questions

Hello Teamviewer Support,

We already paid but still we cannot access our account.

I haven't received any confirmation email upon successful payment of the invoice.

Proof1.pngProof2.png

 

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @AerisRyzaleth,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You will need to contact our customer support directly to get this sorted.

    You can contact our customer support via the following link:

    I thank you in advance for your understanding.

    Best regards

    Jean

    Community Manager

Trustpilot

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