Hi, how can I get my activation key??

IIF
IIF Posts: 1
edited May 2023 in Licensing

I paid three days ago and didn’t receive the activation key yet! When you send it???

Answers

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi,

    The first email immediately after purchase is the email that contains the activation link - this is sent prior to the invoice as the invoice may take up to 24 hours to generate. Did you already check your email inbox and spam folder? Maybe it´s in there.

    Best, Esther

    Former Community Manager

  • Copycat567
    Copycat567 Posts: 1

    Did you check your spam folder? Normally they send it super fast.