Wanna be move license to new computer.

joedaa
joedaa Posts: 1 ✭
in General questions

I wanna be move license to new computer.How to move my teamviewer license?

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @joedaa,

    To activate your Business TeamViewer 12 license on a new device, you simply need to open TeamViewer, go to Options, go to Activate license and enter your license key and press OK (the license key is indicated on your invoice).

    Community Manager

  • EricBSmith
    EricBSmith Posts: 1 ✭

    Hi JeanK,

    I have the same problem. When I click "Activate License," it just opens the management portal and does nothing.

    Eric

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @EricBSmith,

    I confirm that your license is already activated on your account.

    This is why nothing happens when using the activation link.

    Community Manager

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