Remote Connectivity

imgkc · April 2021

New Team Viewer user here. I'm using the free version of Team Viewer to access my home computers when away. I've installed Team Viewer on each PC and confirmed the Team Viewer service is running. I've set/reset the Team Viewer password and even left it blank. Still I can't connect remotely. What am I missing?

JeanK · April 2021

Hello @imgkc,

If you want to connect to your home computers when away, you need to set up Easy Access on your computers.

Please find our guide on how to proceed here:

https://community.teamviewer.com/English/kb/articles/28442-all-about-passwords#easy-access

Remote Connectivity

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