I haven't received the license activation mail

Krivchun
Krivchun Posts: 1
edited May 2023 in Licensing

I've been charged for the subscription but i haven't received the activation mail yet.😐️

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Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Krivchun,

    Thank you for reaching out to us.

    I have created a support ticket for you in order to assist you further.

    Please check your email and wait for an answer from our customer support representative.

    I apologize for any inconvenience caused. Hope this will help you.

    Best regards,

    Yuri

    Former Japanese Community Moderator