I have paid the overdue invoice but Teamviewer is still blocked...please help, I cannot continue wor

Hamgordon
Hamgordon Posts: 2 ✭✭
edited May 2023 in Licensing

I have paid the overdue invoice but Teamviewer is still blocked...please help, I cannot continue working.

Answers

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Hi @Hamgordon

    thanks for reaching out to us. Welcome to the community :)

    Could you please dm me your email address? I will try to assist

    Best, Alena

    Spanish Community Moderator :)

  • Hamgordon
    Hamgordon Posts: 2 ✭✭

    Hi Alena,

    Thank you your response.

    Is it safe to post our email here??? Are other people allowed to see our conversation?

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Hamgordon,

    Thank you for your reply. 😊

    I have created a support ticket in order to assist you individually.

    Please check your email and wait for an answer from our support team.

    Hope this will be helpful.

    Kind regards,

    Yuri

    Former Japanese Community Moderator
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