I WOULD LIKE TO DEACTIVATE MY PRESENT TEAM VIEWER PLAN

Lini
Lini Posts: 2 ✭✭
edited May 2021 in General questions

Hi Team,

I would like to deactivate my current plan. This plan will expire on 10th May 2021.

Please do the needful

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi Lini,

    For your security, all cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term.

    Please see this article to learn all about subscriptions:

    https://community.teamviewer.com/English/kb/articles/44373-all-about-subscription

    Thanks, Esther

    Former Community Manager

  • Lini
    Lini Posts: 2 ✭✭

    First of all your website is more complicated. Submit a ticket to this option for what purpose. Very blunder formalities for deactivating a plan. For the last 2 months I trying for deactivation. Do not have any responding mail id also. The customer care number also not working. What a pathetic situation.

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