Jim Huffman

mijnamffuh
mijnamffuh Posts: 2 ✭✭
in General questions

how do I restore my password

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    edited June 2021

    Hello @mijnamffuh,

    You have two main types of passwords that need to be distinguished.

    The TeamViewer account password

    This password is used to access your TeamViewer account. You will find all the information you need regarding this topic in our Knowledge Base article here: What is a TeamViewer Account?

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    The TeamViewer device password for unattended access

    This fixed password is asked when you connect to a device. The password has to be saved in the TeamViewer options on the remote computer. You will find all the information you need regarding this topic in our Knowledge Base article here: Password for unattended access

    image.png


    Community Manager

  • mijnamffuh
    mijnamffuh Posts: 2 ✭✭

    sorry it did not work for me

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Could you be a little more specific? What didn't work exactly?

    Community Manager

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