MISSING INVOICE
I can't get to pay my invoice, because there isn't an email sent with any invoice on the one gmail that I registered with. And I found no other way to prompt a simple re-sending of the invoice. And I need TeamViewer for work daily. Horrendous webdesign, laughably invalid phone numbers for support in my country, and I couldn't even find a way to put in a simple ticket. If unresolved soon, I'm moving away from this failing platform for good.
Answers
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Hi @Velichka
Thank you for your post and welcome to our community 😊
Would you mind to provide your email address with which you purchased in a private message?
Looking forward to your message.
All the best,
Natascha 🙋♀️
German Community moderator 💙 Moderatorin der deutschsprachigen Community
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I'm having this same problem. My annual subscription was renewed automatically and charged to my credit card, but I never received an invoice. I need the invoice to submit to my accounting department. When I try to contact support to request an invoice, the support link just brings me to a forum page touting the "New and Improved Support Structure." It says if I want to submit a ticket I have to activate my account. It's been activated for years, but fine, I'll try that. So I follow the instructions to activate but get an error message saying my license is invalid!
What's going on? I just want a copy of my invoice!
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I cant believe this
So many people have no invoice no and cannot re-subscribe
I want to pay but your **bleep** website wont let me, Sack your developers
I don't have an invoice no
Why don't you send it in a simple **bleep** email
Find it ridiculous that I have to beg to be allowed to pay my subscription
Incredibly **bleep** Service
Maybe I should find a better site that ALLOWS me to re-subscribe
Really frustrated and fed up
Spent HOURS trying to give you money
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THIS IS **bleep** JUST SEND TO EMAIL ADDRESS
😣😠🤕
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My license is canceled because " I did not pay the invoice". I never received any invoice.
Please send me the invoice again.
I can not support my costumers because of this.
Please resend me the invoice asap, so I can work.
Thank you
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