Upgrade from Free to remote access not working
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Hi @Rdamen,
Than you for reaching out to us on TeamViewer Community.
Kindly check the activation and general set up for Remote Access please from this knowledge article:
If you would like to get assistance from TeamViewer Support Team, kindly raise a support ticket please.
Hope it would help.
Warm regards,
Community Moderator/中文社区管理员0