customer support is automatically redirected to community.teamviewer.com
I need refund of my money but I am unable to do so. Kindly help me with the refund.
Answers
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Hello @Chowdhury11,
In order to access our Customer Portal, you need to be a customer, in other words, you need an activated license.
As we here in the community can't help with refunds or cancellations, I'd kindly ask you to activate your received license and log-in to the portal to submit a ticket.
Let me know if you need further help.
Best,
Justin
German Community Moderator
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I can login to customer portal account but as I press the 'contact support' button from dashboard it automatically redirects to community support.
How will I activate my license? I can't see an option for that.
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Hello @Chowdhury11,
find all relevant information here:
Here is also the link to submit a ticket to our team:
Best,
Justin
German Community Moderator
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I have not recieved any email related to license activation. Sigh!
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