Remote Access Activation email does not contain link

JafHHoang
JafHHoang Posts: 2 ✭✭
edited May 2023 in Licensing

Good afternoon,

I recently purchased the Remote Access plan and followed the license activation guide but my activation email does not contain the blue activate button. I followed the other steps to set up an account with teamviewer but it still shows as free.

Team view actv. email.PNG
Teamviewer acc.PNG


Answers

  • Ying_Q
    Ying_Q Posts: 2,591 Moderator ☑

    Hi @JafHHoang,

    Thank you for reaching out to us on TeamViewer Community.

    A support ticket has been raised on your behalf and TeamViewer Support Team will get back to you via the ticket. Kindly check your email inbox for further communication please.

    Best regards

    Community Moderator/中文社区管理员
  • JafHHoang
    JafHHoang Posts: 2 ✭✭

    Thank you for your assistance! It is much appreciated.

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