Setup issue teamviewer-iot-agent on RevolutionPi

Options
nico_asdasfdfer
nico_asdasfdfer Posts: 1 ✭
edited April 2023 in IoT Forum

Good day,

 

I am currently trying to set up the TeamViewer client on a RevolutionPi Core (RevPi), but I am having some problems.

 

I have already created a TeamViewer account and wanted to set up my RevPi with this account via sudo teamviewer-iot-agent setup. After entering my EMail address and the corresponding password it takes a while until then a message appears that the configuration cannot be done. 

Attached is a screen shot of the error message. The RevPi has a continuous internet connection.

 

I look forward to your feedback and hope you can help me. 

 

 

Best thanks and best regards

Nicolas

TeamViewer_RevPi.PNG


Answers

  • mircea_c
    mircea_c Posts: 146 Staff member 🤠
    Options

    Hi @nico_asdasfdfer

    I have created a support case with your error.

    My Colleagues will get in touch with you soon.

    Regards,

    Mircea

    Tech Support IoT

  • Daevis3
    Daevis3 Posts: 1 ✭
    edited October 2021
    Options

    hello, i have a similar problem, i followed the steps indicated in the platform adding the token manually, in the forums i found that using "setup" but at the moment i can't add my device. it is a RPI3 with debian. any idea how to solve it?

    image.png

    Regards,

    JuanD

  • mircea_c
    mircea_c Posts: 146 Staff member 🤠
    Options

    @Daevis3

    From the print screen seems that the device is already assigned to your account.

    You can run "sudo teamviewer-iot-agent info" which will print the username where the device is assign to and the TeamViewer ID.

    Regards,

    Mircea

    Tech Support IoT

Trustpilot

Categories

This Week's Leaders