Patches installation panel (web) does not update

Dear colleagues, I have noticed strange behavior in asset management service in installed updates. I access the dashboard, select an update to be made and run. I get the email stating that the update installation was successful, but in the web panel the update still appears as not installed. I've already checked that the TeamViewer version on the client is the latest. What can this be?

Live long and prosper,

Marcelo Magalhães