TV Host 15.26.56 - opening application does not work/crash app

janvanco
janvanco Posts: 2 ✭✭
in Mobile

Hi,


I have a problem with the open host Teamviewer 15.26.56, install it through Microsoft Intune. We will not open the application after installation. I have the same Zebra TC20 device - one on TV Host 15.25.44 - the application opened correctly and the other device with TV Host 15.26.56 does not open the application.

We also have this problem on other devices

Thank you for supporting.

Answers

  • janvanco
    janvanco Posts: 2 ✭✭

    I have more information on this issue - Teamviewer Host crashes when opened

    Event log:

    Exception class name: java.lang.IllegalArgumentException

    Source file: Parcel.java

    Source class: android.os.Parcel

    Source method: readException

    Line Number: 2017

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @janvanco,

    The shortest way to support would be to open a ticket.

    How to submit a ticket?

    You can submit a ticket via the following link:

    ➡ Open a ticket

    I hope that your issue will be fixed soon! 🍀

    All the best,

    JeanK

    Community Manager

Trustpilot

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