Each other day Teamviewer refuses to start
it starts up with Windows, when i click on TV icon to start my work i only get meassag Teamviewer does not work. Try reinstall.
When i do so, it works fine for a few days and then it happens again aftyer first time in the mornning. What can cause it, i see nothing in windows logging and in TV logging i can not find any reason. Maybe you can?
Klaas Helpdesk
Answers
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Hello @HelpdeskHoogend,
Would you mind sharing a screenshot of the error message you get?
I am very curious now...
Community Manager
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i did not capture it, will do next time...could take one day, or more....Any need of log files?
Klaas
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For the moment, the screenshot would be enough. 😊
Community Manager
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here is the screenshot:
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Our engineers think that some core files of your computer's system might be corrupted.
An OS reinstallation might fix the issue in the long run.
All the best,
/JeanK
Community Manager
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thanks for the answer, but when reinstalled it picks up old cutsomer infor, and works as a shine for severall days?
Klaas
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The engineers said that an operating system reinstallation could resolve the issue (Reinstalling Windows).
/JeanK
Community Manager
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