Commercial use - Connection time out

Hello,

It is the second time my account gets flagged as Commercial.

I can't open a ticket like I did last time I got that problem because the web site redirects to the community forum and I can't find how/where to fill an issue ...

Why my private account gets flagged once again ? I only use it privately for personal use (only with my own computers and tablets).

What can I do to get my account back and not flagged again in the future ?

Thanks for your help.

Regards

Arnaud

I’ve tried three or four times to unblock my personal account, which has been diagnosed as ‘using commercially’

I run a small personal webserver, accessible only to relatives and friends, and in none of my internet accesses to I receive ANY revenue, commercial or otherwise. I don’t use TeamViewer for any commercial activity either.

How can I contact someone at TeamViewer to unblock my account?

I’ve tried to send the suggested PDF form three or four times. I’m not sure it has even successfully sent, and my account is still blocked, over a week after my first attempt, and several days since my latest attempt.

I can’t find any way of accessing TeamViewer support with only a free account. Two factors authentication doesn’t work, because I am away from home and no text messages to my registered UK mobile number are coming to me.

Any suggestions, please, to find a US phone number I can call during business hours in the USA where I’m on holiday, when my home computer is based in the UK?

how to reset

I must add the Guest-net work is where I work... BR Lars

it thinks lm using this as a commercial use but it personal use 

is there anything l can do to change this ?

for every time lm trying to help a friend out it thinks its a commercial use and won't allow me to connect

let me know

Thanks for any help

Best,

I always use Teamviewer for private purposes but Teamviewer itself thinks otherwise. In fact, I get thrown out after a few minutes with every session.

They say I am using it for business purposes which is not true.

How can I solve this without having to purchase Teamviewer for private use?

With Regards,

FvdF.

I used team viewer alot not commercially . I went thru the so called process and still tried to logon with a 10 seconds connection to be greeted with a disconnection that am using it commercially. I used it alot for when I am at work so I can see if I have incoming attack(game evony) be heard so i can respond. Thnxs to this program 14 years in I lose what I deemed prized to a sorry you are using this commercially . I am a dry Waller drywall has nothing to do with business. Thru this latest episode of me using it for something else is **bleep**.i lost 14 years of work in a day cause i was using this so called program as commercial. Yes if I gamed for money and logged on remotely charge me but me being using it as a game with no monetary gains from this than YES its not commercial . I type in help section than i get these so called badges ? what the **bleep** are those ? Do I only get them when you **bleep** up or are they earned ?

These games are 24/7 and i stayed up late many of nights 14 plus years so that i would not lose cities and heroes but !!!!!! with your company i thought was a good service ended up with me no not ever wanting to use your product . If I am out I cannot login to remote pc to fix it (when i had a remote program ((teamviewer)) why bump me up in a badge when you can shove this untrust worthy program . I can accept if I was not around to hear the (incoming attack warnings) I was THERE (at work) trying to connect with commercial use notice. 14 plus years and with a trusted program I used deemed me commercial use. I lost 14 years of work on a dying game, I was 1 of the last few. 14 **bleep** years and was disconnected because commercial use **bleep**. I hang drywall not IT my job does not need a computer <Just a drywall gun and rasp/lifter. If I ever was a business after this shanagan I would take say **bleep** no . I just wished I had more notice like 24 hrs to say you think this is what am using for (to allow me to respond) You didn't so yes I lost 14 years of work and gained 2 badges for your site **bleep**

nice to see there are lots of questions and few answers on this forum.

I have used the Free version for several years, as I only need it very infrequently. An emergency today made me need to access another computer this afternoon for a couple of hours, and I was getting knocked off after 5 minutes. Hard to work in 5 minute bursts. So I went ahead and paid $83 for an individual account. I have since spent the last three hours trying to get connected through that new paid account with absolutely no luck. TeamViewers "chat" is a robot with multiple choice questions only, so no joy there. Everytime I try to log in, it still shows me with a "Free" account and offers to let me upgrade, even though the paid account is with a different email and password. Can't seem to get logged off that old free account and on to the new one, so have gotten absolutely nothing done today...except raising my blood pressure.

Think I too will explore other options. Though that won't help me in the immediate situation.

How to fix connection timing out

I am trying to use TeamViewer to access my plex server. The catch is my plex server is running on windows server 2012 so I believe TeamViewer thinks I'm using it comercially but this is my personal server and a windows key I got back in college. Is there any way around the automated comercial use protection?

I'm signed in to TeamViewer with this gmail account for I think the last 10 years. I use TeamViewer like 2-3 times every month only but in the last 6 month I get timeout and the warning that TeamViewer has detected Commercial use, and I need to buy a licens but I don't use TeamViewer that much to invest in a licens . Should I change gmail account and it might work as free aging?

My Account is locked because I connect to my private server??

p.s. I really enjoy how you try your best to make it impossible to speak to someone or find someone who will actually be able to unlock your account. I know full well this forum is the wrong place to post this and yet there is no alternative so ggs there too

I have used Teamviewer for many years. I only use it on personal devices, never a company device or a PC on a domain. Recently, I was flagged for commercial use and I have no idea why. This mistakenly happened to me many years ago and it took support to clear the hold on my account. But with their new "stream lining" I can't even get through to support.

AFTER LOGGING IN IT IS SAYING THAT I AM USING A FREE NON COMMERCIAL ACCOUNT AND I AM UNABLE TO CONNECT TO MY REMOTE COMPUTER