Team viewer prevents internet connection on pc restart

Galo190
Galo190 Posts: 2 ✭✭
in General questions


I have installed team viewer on my pc (windows 10).

Nearly every time my pc restarts, it doesn’t connect to the internet. If I restart the internet adapter a few times, it connects and team viewer also connects. If I uninstall team viewer or if I stop it from starting on pc restart, then there are no internet connectivity issues.

Any idea how to resolve?

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,069 Moderator ☑

    Hello @Galo190 ,

    Thank you for your post and welcome to the TeamViewer Community!

    I attempted to simulate the issue, but I could not reproduce it...🤔

    • Are you using the latest version of Win 10 with the latest version of TeamViewer (v15.34.4)?
    • Also, when you uninstalled TeamViewer, did you select to remove all settings? You could also try our advanced uninstall.

    I will wait for your feedback to better assist you. 🙋‍♀️

    Best,

    Carol 👩🏻‍🦰🌷


    Portuguese Community Moderator

  • Galo190
    Galo190 Posts: 2 ✭✭

    Hi Carol,

    I just now found out that the connectivity issue still remains even when team viewer is not installed.

    so, it rules out team viewer

    thanks for your help 🙏🏼

  • .Carol.fg.
    .Carol.fg. Posts: 1,069 Moderator ☑

    Hi @Galo190 , 😃

    Thanks for your feedback and for sharing the resolution of the problem with us! 💯

    It was a pleasure to assist you! You're welcome to ask the Community whenever you have questions.

    Have a great day!

    Best, Carol 👩🏻‍🦰🌷


    Portuguese Community Moderator

  • Rui_Sousa
    Rui_Sousa Posts: 3 ✭✭

    I changed TeamViewer settings to allow lan connection and it worked. Try that

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