Commercial use - Connection time out

When I log in it kicks me off right away and says commercial use might be an issue with licensing agreement. What do I need to do ??

After upgrading both computers to the latest version 15.37.8, the problem persists. I connected to her computer, but after 10s the session was closed. Unusable :-(.

The only reason that could cause this problem, that I can see, is that my computer is in a Windows domain. But AFAIK, the company doesn't use TeamViewer (we use MS Teams).

Hi there, same as the most recent messages.

I haven't connected using TeamViewer in months from my desktop to either my laptop or elderly fathers PC, and they have been off for 7 months and 1 month respectively. As such I'm surprised get the above message when I help another elderly relative out and had to hunt around to find out what software I previously used as I had forgotten about it!

Many TIA for any recommendations, but if nothing is forthcoming I'll have a look for an alternative.

Cheers

Simon

Hello, I am a private user of Teamviewer.

But I cannot utilize Teamviewer with a warning message that I am a business user, and it is restricted to use Program.

Please check and fix this problem.

Sincerely,

I have an 87 year old mother, who I have supported via teamviewer for years. I now can connect for about 1min at which time I am disconnected and told to play fair and buy a license. I would log on to her machine maybe once a month, I thought I was playing fair.

What could be the solution?

I am using TV rarely between few of my family computers for basic actions like switching off them through the phone and similar.

Most times I do this (some times only yearly) I get a message that I was suspected as business user.

I have to do it over and over to state that I am not.

Is there a solution to let TV or their robot notice once I would use the platform for busibess purposes I will report myself?

Suspecting is childish

my connection always logged me out in 5secs

any solution

I only use teamviewer on my own private pc's in my own private home, which is currently 2pc's. One laptop i use for everything, and one stationary which i have backuped movies on and use as an home server connected to my tv and running plex. I use teamviewer to control this tv pc because it doesnt really have any mouse or keyboard. But teamviewer has somehow decided that this is not for free use, and locked me out.

So, is this for free use? It can be months between every time i used teamviewer, then only for 30-60min, and months until next time.

I'll make a few comments. I've had this problem intermittently. In once case I uninstalled it and reinstalled it and everything started working again. I'm pretty sure that I clicked every box that would try to wipe out all traces of teamviewer before reinstalling.

I now have a computer (my moms) that I cannot get to work but someone else did the uninstall and I don't know if they clicked all the right boxes so some lingering registry values or something that's causing the problem could still exist.

I found multiple articles online describing a ridiculously difficult procedure to fix it and I can't try it because I can't keep the connection up long enough to do any real work and it's far beyond my mother to type "regedit:" ;-)

[removed per Community Guidelines]

IF YOU ARE A PRODUCT MANAGER FOR TEAMVIEWER PLEASE READ THIS: I believe that you get decent QA out of the free version as well creating much goodwill. I've personally written several online reviews for you. Beyond that I used to be an executive at **Third Party Product** and even pointed your company to their M&A group a year ago as I think you have one of the best products in the industry. Note: **Third Party Product** owned **Third Party Product** until a few years ago and **Third Party Product** bought them. I've spent a lot of time with remote control going back to **Third Party Product** in the 90's. So you have a good product, but leaving this out there for thousands if not tens of thousands of people is the height of irresponsibility. No person can afford this product for personal use so the upsell opportunity is not going to work. [removed per Community Guidelines]However as the problem I am experiencing (disconnect after around 1 minute and dialog that says I have to wait to reconnect and then not allowing it and extending the time for reconnect) has been going on for YEARS and I've experienced it on at least 3 PC's. So you have two choices: Build a utility to fix the problem when it occurs and make it available, or get out of the free business like **Third Party Product** did. The middle ground of letting free users suffer is unacceptable.

[removed per Community Guidelines]

But unfortunately, I'm going to have to sunset using TeamViewer as it's too unreliable.

My sincerest hope, however, is that a PM reads this message, responds, and does something about it for me and the rest of you.

I am using a Free licence and I use Teamviewer about ten times a year to help out some of my friends. As we speak I am getting kicked out because I quote" I have been detected as a commercial user" which is clearly rubbish. Surely Teamviewer must know that I use it infrequently, and also how can the situation be rectified??

How do I use TeamViewer at home? Once a month? I do make decisions at work about whether we continue our TeamViewer usage there and I'm not happy about being kicked off in my private account when I only use it once a month

I've reinstalled and ...

I've reinstalled TeamViewer on my mother's computer (which is tricky since I can only visit 2-3 times a year)

But now I can't help her. Drops me out and says I'm a professional?? Once a month??

What do I do?

I have been using TeamViewer for personal purposes. I was recently logging on to two computers, but I only had five minutes to check the process. I always receive this connection block notification even if I don't do business activity through TeamViewer. How should this get fixed?

thanks

All of a sudden one of my personal use clients is timing out almost immediately and I am not allowed to reconnect without waiting. The computers are on the same home network. I am still able to connect to one other computer on the same network.

i have a laptop running on windows 11, after update teamviewer. teamviewer timeout after 1 minute use and than i have to waite 1 minut and than the same issue. even if i instal it again