Commercial use - Connection time out

Good day,

i have been using Teamviewer now for a couple of years, in the early days i used it a lot to acces my Desktop PC at home while i was in another city for work.

Nowerday i´m barely using teamviewer any more, just here and there to check sth. on my home pc (maybe 3-4 times a month) but stil everytime after like 1 minute i get kicked out of the connection and get asked to buy a license.

Is there anyway to get my account "unflagged" or whatever makes the algorithm think i use teamviwer in a commercial way ?

answers would be apreciated

Enjor your weekend everyone

PS: Sorry for my bad english

just want to help my family out that all( but it time out)

can some one help my

I have already had my non-commercial (personal) account for 6-7 years. I cannot use it any more as I get disconnected (timeout) and have to wait for some time and then after a minute, I will be disconnected again. As I have never used TW for commercials and always it's been used for personal to support my family, I am wondering how I fix the problem. I uninstall and reinstalled it many times but same problem. I appreciate your help.

hi,

i use teamviewer to fix my mom's laptop remotely. she's in the us and i'm in the uk. she somehow clicked on the commercial account and is completely flustered. is there any way for her to revert back to the free version. i'm trying to find the simpliest way to fix it for her.

thanks, tina

Hi, I recently tried many times to access my PC from my phone (as I was able before) but now it tells me each time that "a professional use is detected". I don't know how come. I only use it to access my home PC from either my Winnovo A10 tablet or my Samsung Galaxy A5 phone. Can you help me get back on track with the free personal version?

Thanks in advance

Coordonates:

Xavier Mallet

[removed per Community Guidelines] 

02/08/23

Hello,

I am REALLY not happy! I do NOT use Teamviewer professionally. As a matter of fact I just attempted to help a friend today but NO, I couldn't sign in and this is the notice I received. I have attempted to fix this on my own as well as by contacting free community assistance and called. What do I do now? How do I clear this out?

Penny

I only help family and rarely friends and I have received no compensation directly or indirectly. But the fact that I am using VPN for such academic purposes...makes Teamviewer think I am doing commercial. This is so sad when the ID reset page is only at the devices level but not the email address level, not to mention it simply doesn't work because again it's due to the VPN. Any real solution here? Many thanks. Have to use alternate products for now which is less frustrating, [removed per Community Guidelines]

Hello,

I bought a new computer and tried to add it to my partners list. Although it looked successful in the beginning trying to make an unattended connection using a password gave me the message that I need to buy a license to be able to connect, which means I am suspected to make commercial connections. How can I add this computer to my family and friends (non commercial) list?

Thank you

Sometimes I help older people with Teamviewer with their computer problems. At most once a week. Lately that is no longer possible because Teamviewer no longer allows me to do this. How do I get that commercial stamp off my account?

In the last 6 months I used the software may be twice to access my uncle's computer and now I'm being forced to upgrade to a business plan. I am no business and my uncle's neither.

I can't even submit a ticket not chat with the support.

How can I go about this please!

Thanks

As said in the title, I've been using TeamViewer to help my familly(mosty my father with computers) but a few months ago TeamViewer decided that i use it commercially(with i don't)

I haven't found any place to apper to it so im basically unable to help my familly a efficently as before

What can i do in thus situation?

I keep getting kicked off my session and the reason is that commerical use is detected. I'm remoting into a single computer in my home. I access it less than once per month. Any ideas?

my son was reinstalling teamviewer on his Grandmothers computer and selected corporate insteat of personal now we can't connect.

Hello TeamViewer users,

I use a free version of TeamViewer on my laptop to remotely access another computer. Recently, my sibling accidently tried to remote access my laptop from TeamViewer on phone. This limited any remote access from my laptop to less than 3 minutes. Is there any way to fix this?

Many thanks!