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tomdc
Posts: 1
I 've a new mac and I did install teamviewer, but I cannot login, always that error. Normally I do get a add to trusted devices mail but he doesn't arrive.
How can I force to get this mail ? I did already uninstall / install, changed password, reset password. Nothing helps, also I see my pc's via the web portal but I can't connect due to the fact my client can't login.
1
Comments
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Hello tomdc,
Maybe this is a dumb question but did you install the right teamviewer? if you have a license on teamviewer 11 than you cannot log in in teamviewer 10 or 12 (or otherways)
I hope this helps,
Thank you for using teamviewer!
With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
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