Beware! Hacked! Cursor was moving when I sat in front of computer
Hi, I came home today and say my cursor clicking away by itself. Noticed it was coming from another computer from inside my house. I was alone.
I found out somebody successfully connected to another of my computer and was trying to browser my other laptop from that computer. I shut down all computers, resetted my password, and then turned it back on to check out logs. Appears that a certain *REMOVED BY MODERATOR* with Computer ID *REMOVED BY MODERATOR* is the culprit.
I'm not using the PRO version so I doubt I can see a connection log from the website itself?
What I don't understand is: How did somebody connected to my account without me receiving any connection warning emails from another location or anything else?
PS: I just enabled second factor authentication. It wasn't before but what I fear is that it won't change a thing since the hack used seems to bypass all of this IMO
Here's the logs: *REMOVED BY MODERATOR* just look for the computer ID and alias I mentioned you'll quickly find the related logs.
What should I do? I've been hacked multiple times over the past 10 years and I'm really starting to lose faith in TeamViewer's ability to keep me and my clients safe. Yes I should have enabled 2FA earlier but I find it disconcerting that this kind of Win98-era hack still happens.
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Is this still related to that TV-related hack from a year ago?
2018/02/10 01:48:39.069 348 4366798848 D501 SessionManagerDesktop::ChangeToServermode: creating session with TVSessionID = 1756589527
2018/02/10 01:48:39.076 62 4499529728 S0 CPersistentParticipantManager::AddParticipant: [585784403,-1826011901] type=6 name=ALNITEC-TCHI267
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Applied these tips: https://www.reddit.com/r/teamviewer/comments/4ktys8/teamviewer_security_best_practices/
Hopefully it will be okay now.
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How did you enable two factor authentication?
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Hello,
We just wanted to provide an update to this thread and ensure all users that we take privacy and security very serious.
Any user that submits a ticket to privacy@teamviewer.com will always recieve correspondence regarding a concern for security and help from our privcay team.
Thanks to everyone for using TeamViewer!
All the best,
Jonathan
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