The number of computers in your list exceeds the maximum for free users
Hi,
I have upgraded my free TeamViewer licence to business licence but when I try to add an end-point computer into "My Computers" list I get message "The number of computers in your list exceeds the maximum for free users". I should have "unlimited endpoints" now. What should I do?
Comments
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Yes, the problem is still the same.
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Hi again Kalle,
can you please check in your TeamViewer under Help --> About TeamViewer, if your license is correctly activated on your account? It should say: Account license: Business.
Thanks again, Esther
Former Community Manager
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Hi again,
I see
License: Free
Account License: Business0 -
Hi Kalle,
Thanks for the screenshot!
I am afraid, that you´ll have to raise a ticket with our support team so that they can have a look at it in more detail.
Sorry, that I cannot help you directly, but I would be happy to hear your feedback about what the issue was.
All the best, Esther
Former Community Manager
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Hi,
I still haven't got solution to this isssue. What should I do?
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Hi, I still haven't got solution to this isssue. What should I do?
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