2018-08-21 Not ready. Please check your connection

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Comments

  • jamil1487
    jamil1487 Posts: 1

    i am having same issue, Not ready. check your connecttion. could any one help on it ?

  • Team_Viewist
    Team_Viewist Posts: 1

    This started happening to me on 12/02 for no apparent reason.  

    Tried rebotting, uninstalling, disabling antivirus/firewall, configuring IP address, using master7.teamviewer.com...nothing works.  

    Can someone please recommend an alternative product?  This is unacceptable and TeamViewer refuses to help.  

  • dragos
    dragos Posts: 1

    I had the same problem and i solved it.

    After I did everything from open ports to disable firewall, uninstall, instal etc.  As the message say "check your connection". So I did.. but first i checked the speed, it was ok 80Mb/s UP , 90Mb/s Down so I thought there is no problem.. but after that I sed to me search deeper in the connection. I installed whireshark and I found some TCP low performance problems on TeamViewer ports. I stoped my LAN connection I made a hotspot wit my phone 14Mb/s and it worked.. Redi to connect and I got the ID and Pasword instantly :D. I changed my DNS server on my LAN conection and now it works fine on LAN. So make shore you have a GOOD internet connection . Good luck!  

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