TeamViewer remote screen freezes
I've been using TeamViewer for a few years now, and for the past 2 weeks or so, the remote screen keeps freezing.
I have 1 computer in one location and 2 computers in another location. When I connect from the first location to any of the two computers in the other location, the connection works fine for 1-2 minutes and then it freezes. The remote computer doesn't freeze, because I can simply close the window and reconnect and then reconnect. But then it works for another 1-2 minutes (sometimes maybe a bit longer) but eventually it freezes again.
Is there anything I can do to solve this problem?
Thank you.
Comments
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Did you or your customer change any network hardware or settings in the last three weeks?
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Bart Lanzillotti0 -
I have the same issue.
Windows 10 - TeamViewer 12.0.95388
Starts conection and after 1 or 2 minutes, remote screen freezes, and the only thing that works is restart the conection.
Any ideas?
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I have the same problem or similar, but mine is a bit worse, as my remote computer freezes at startup and I need to get someone to reboot it. First it was sometimes, but lately (as in today) it happens every time I connect - any idea ?
Br / Jens0 -
Add me to the list. version Version:14.0.13880
TeamViewer is absolutely unusable with this happening ...
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Same happening to me. Have used for years with no problems until a couple weeks ago. The remote computer freezes constantly. Version 14.2.8352, Win7 64 bit.
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Ran into this issue with a user as well, suddenly an issue. Constant freezing, mouse input not recognized. Tried disabling UDP and adjusting display settings but didn't resolve the issue. Finally "Disabled Remote Input" on a whim, and it cleared the issue. May be unrelated, but thought would post this if it helps anyone else.
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I continue to have this issue with certain remote computers that I connect to. Is there an official response from TeamViewer about this?
Thanks
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