Customize Emails
gigabove
Posts: 7 ✭✭
I am trying to change what informatioin is sent to my customers when tickets are create, updated or clsoed. Where is the listing of SeviceCamp meta tags? For instance, I am trying to add the resolution to closed ticket email and I don't see that option anywhere.
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Best Answer
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Hi
At bittom of notification edit window there is a "?" question mark. By clicking on it
window with all available placeholders will be displayed.Yervand
Product Owner5
Answers
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Hi
At bittom of notification edit window there is a "?" question mark. By clicking on it
window with all available placeholders will be displayed.Yervand
Product Owner5 -
Thanks!
It helped me a lot.
Be skeptical, stay safe1
