Who is using the channel

Pasch · April 2017

How can i see as administrator , which user is using the aviable channel(s) ?

And can i discconect the active connection ?

Jonathan · April 2017

Hi Pasch,

Thanks for your post!

You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

2017-04-13 15_55_33-Current License User.png

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

All the best,

Jonathan

Jonathan · April 2017

Hi Pasch,

Thanks for your post!

You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

2017-04-13 15_55_33-Current License User.png

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

All the best,

Jonathan

PLMAbbondanza · June 2018

Good morning, I need to know if there is a way to see who use a license of my corporate license

Is there this possibility into Management Consolle?

Thank

Jeon · January 2019

Does it work same on Mac?

I cound't find "Channel Use" on my Teamviewer running on Macbook Pro.

Thanks.

@Jonathan wrote:
Hi Pasch,
Thanks for your post!
You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can search the ID in the search bar on your computers and contacts list to check if this device is part of your account.
Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.
I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.
All the best,
Jonathan