I have the same problem today, July 29. I have never used it for commercial use at all. I don't even use it to transfer files, just to control my personal servers remotely. I hope this is just some new bug that they quickly fix, otherwise I guess I'll just have to switch to "Third party product". Luckily, there are alternatives if TeamViewer wants to alienate its user base, but I hope that isn't the case. I understand that they're not making any money from me, but if you claim to offer free software forever under specific conditions, and then kick people off for not following the rules even when they are, it makes you look like a bad company. My 2 cents.
What a pain, not sure what's going on... I just switch to a free product... what a shame, I have used teamviewer for years for personal use only, and now it's become a product that I feel is no longer worth all the hassle that I'm having to go through just to use it for my personal use. I'll just use a remote desktop product to get to my windows machine, and use something other product for getting to my linux servers.... Sad to say, I could never recommend this product for commercial use...
i got booted out today but only on one of my computers. and its the one i absolutely need it on because i have no monitor hooked up to it. i think mine got triggered because i just got a brand new macbook so because i have 3 computers on the same account, plus my phone, it probably thinks im using it for commerial purposes
super annoying, please fix
Heh, just saw this when my TV connection expired: Work flexibly from home for only [removed per Community Guidelines - Do not discuss price]. I guess this is what they were after, after all.
Oh well. Today I am getting the warning again when i connect to my that PC that I upgrade TV on yesterday.
it still doesn't cut me off even though it says it will.
I submitted the form today. Let's see how long it takes. Their message says it will take seven days.
Same problem here. My account is mistakenly considered commercial. Please fix this!
Too much of a hassle to get TV to recognize me as a personal user.
I have switched to **Third Party Product**. Essentially the same thing as TV and no hassle. Here is how:
[Removed as per Community Guidelines.]
Ending a years long relationship with TV because of this Commercial User Detected issue.
I guess, I will follow
I have used this for years to support family and log into my own computers at my home with the same location/IP. Today I got the commercial usage suspected / can only log in for 5 minutes at a time.Strange, is there a change in policy?
Filled in the form and will see what happens
However it may end.THANK YOU FOR A GREAT PRODUCT FOR ALL THOSE YEARS.I HOPE THERE ARE MANY MORE TO COME.
Now back to reality, need to do some research on alternatives.
I did NOT receive an email from TV - but while I was doing maintenance on FAMILY computers (my Parents are 'not allowed' to attempt that ,, LOL )
I received a Pop-Up
I AM NOT COMMERCIAL/CORPORATE
I used the 'Feedback' link to explain to them that I AM PRIVATE
-- Yes Please, SnowBallOne -- keep us informed
I have purchased Teamviewer but now after about 3-5 minutes i get locked out for 10 minutes and I get a message saying that I must upgrade. ?
Interestingly - TeamViewer only seems to give me the commerical use warning when I use it from specific locations.
[removed per Community Guidelines]
It's a real shame that TV can't be bothered to sort this out - it's a very useful program, but it's becoming increasingly obvious that they don't give a flying **bleep** about free users and, it would seem, don't want us using their software. Maybe there are too many of us and we're using too much of their resources - but you think they might just introduce a "home support" subscription instead of just annoying everyone like this.
I have wrote an email with proper document which teamviewer staff needed and its more then a year and noone replied.
I am user with disabilities (wheelchair) and teamviewer helped me a lot connect to my other computers that were not my immediate reach. Teamviewer as a company doesnt care about their users.
What a shame.
PS: my email with form teamviewer needed was sent Thu, Jan 24 2018, 3:07 PM
To my friends here, the hiding of third party software names is a no-no as you can see from the email I got from TV. So a warning to all "the OVERSEER is watching us all." May you all live long and prosper.
We really appreciate your participation in the forum. :-)
But, please stick to the User Guidelines (https://community.teamviewer.com/t5/Community-Guidelines/User-Guidelines/m-p/8#M1) and try to discuss TeamViewer only.
If you are angry, that's ok. But please always be courteous and polite and do not start talking about third party products.
So, this is the last advice to stick to the guidelines. Otherwise, there can be temporary ban consequences.
Thank you very much, and if you have any further questions, please feel free to answer this message.
Looking forward to seeing you again participating in the forum.
Have a great day and a good start into the week.
All the best,Natascha
Same here, except I am the only one to use TV and I only have a few computers I connect to on rare occasions. Still I keep seeing pop-ups stating that I am using TV like a commercial user.
TeamViewer definitely has an issue here. I upgraded and that's when the bug started appearing. I was not prompted for "personal" or "commercial" use during the upgrade.
I've been using TeamViewer to connect from my laptop to my desktop occassionally and as of yesterday I can't connect for more than a few minutes because TeamViewer thinks I'm using it commercially. The only other time I've used TeamViewer is to help my Grandma with her 'computer problems' because she's a few hours away from where I live and driving that far to fix a zoom in problem in Outlook is not fesible and TeamViewer has been great to help her out until lately.Is it possible to get my account changed back to personal? Or do I need to create a new account every so often to prevent this? Please help.
I'm having the same issue. I've never used it commercially but I have logged into my home computer to download movies and stuff while at work. I've always done this with no problem but I guess there's some kind of automatic flagging. I'd like to resolve this as it's definitely not used commercially. My company actually uses a competitor for work-related
I am having this same exact issue. Just casually have TeamViewer installed to help troubleshoot my personal desktop and its flagging me as commercial license and boots me after less than a minute. How do I go back to personal use?
im having the same issue is only for personal use i login to my computer at home to browse sites that are block on my network at work, and im not using it for commercial use. what is happening why are they doing this i need this issue to be resolved soon.
I just got **bleep** by TV starting yesterday. I am traveling in my RV and need to connect to my home pc's to check on the DVR and Blue Iris machines, and occationally my home pc. Now TV appears to be trying to extort money from me by saying I am a commercial user, of which i am NOT. Is this a bug or are they having money problems and need to start extorting money from us personal users now?
I have used this program for a few years since retiring and traveling in my RV. Nothing has changed on any of my PCs or laptop, so why did it start yesterday after being on the road for 2.5 months while I am traveling to Alaska?
Please will you or someone provide me with the link to download the Third Party Product which you say is good alternative to Teamviewer.
I filled out the form, and after a week I was good to go to connect to my other PC again.Do you happen to know what goes in the Affected TeamViewer ID field in the form?
I filled out the form, and after a week I was good to go to connect to my other PC again.
I filled out the form, and after a week I was good to go to connect to my other PC again.
Do you happen to know what goes in the Affected TeamViewer ID field in the form?
It's looking for the numeric ID (### ### ###) of one of your machines.
Kind of odd, you think it would want your screen name or email, which would cover all your machines.
Just for reference, here's the form again:
Yep I got the same thing today so I'm switching to **Third Party Product**. I dont need or use any other feature other than controlling my pcs so I won't need this software taking space on my SSD
It's pretty obvious that TV is either having problems or has decided on a new policy which kicks out many of its formerly free users. It would be nice if they let us know, one way or the other.
Just for reference, there's a form you can fill out:
On the form, where it asks for "Affected Team Viewer ID", it's looking for the numeric ID (### ### ###) of one of your machines. I'm not sure whether that means you need to submit this form for each of your machines, which seems illogical to me. Since it's illogical, you probably *do* need to submit multiple times.
I've already moved on to another solution, which really convinced me it was better overall. [remove per community guidelines - Sales/Solicitation policy] (I must admit I never verified that for TV.)
To my friends here, the hiding of third party software names is a no-no as you can see from the email I got from TV. So a warning to all "the OVERSEER is watching us all." May you all live long and prosper.Hi, tinkerstoys,We really appreciate your participation in the forum. :-)....various threats...All the best,Natascha
Well, it is their little sandbox, I guess they can enforce their rules if they want to.
I notice that a reference to pricing got zapped in of my posts. That's fine, but the funny part is that the pricing info came directly from the TV website. Maybe the website delivers a custom price based on the presumed geolocation of the user's IP address, who knows. I have seen other posts with the same info, so I guess Natascha is having a hard time keeping up.
Just my budget, but 5x10E1 bux/lunation is a little high.
Yep, I posted their new offer here:
https://community.teamviewer.com/t5/General-Questions/TeamViewer-thinks-I-m-using-the-software-commercially/m-p/68420#M31248 around 9 euros / month, therefore 107 euros / year.
I got hit with it too. Not the first time they've locked me out for "commercial use" (despite the fact that I've only been connecting back and forth between 3 devices for nearly 7 years now)Whatever, we had a good run TeamViewer. Too many good alternatives these days to keep getting hit with this **bleep**.
I get the same message now and I’ve never used TV except for personal use. Can anyone recommend another product? I would pay something but I’m not a business.
I have used this for years to support family and log into my own computers at my home with the same location/IP. Today I got the commercial usage suspected / can only log in for 5 minutes at a time.Strange, is there a change in policy?Filled in the form and will see what happensHowever it may end.THANK YOU FOR A GREAT PRODUCT FOR ALL THOSE YEARS.I HOPE THERE ARE MANY MORE TO COME.Now back to reality, need to do some research on alternatives.
Who is tired and wants a charade for something I found.
put that in gtrans to english from FR nuage baies google the singular version of the result and enjoy. It's free and seems to do everything the same
Hope that helps.