Have to post this again as I never got a response from my last post

Andrina · April 2020

Never got email after purchase and payment went through on card
Hi,
On Tuesday 24th I purchased Remote Access licence and payment went
through on my credit card up till now I never receieved any emails
with regards activation of licence or of recpiet purchase.
Can you please help.

SandoHP · April 2020

I suppose it would help if you directed your query to the right place, not "General Questions" on a forum. AFAIK know you can communicate about billing issues on https://www.blizz.com/en-us/submit-a-ticket/ Blizz also has its own pages here: https://community.teamviewer.com/t5/Blizz/ct-p/Blizz

Andrina · April 2020

Hi @SandoHP I tried to purchase a Teamviewer Remote Access licence not Blizz

Andrina · April 2020

Hi @JeanK can you please help me on this as you seem to have sorted other people out with this issue. I'm a week trying to sort this out.

JeanK · April 2020

Hello @Andrina

Thank you for your message. ?

Please send me via private message the following data:

-First name, Last name
-Company name
-Email used for the order

Best,

Jean

Have to post this again as I never got a response from my last post

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