Connecting to a presentation fails

JS-Tablet-TV
JS-Tablet-TV Posts: 1
in General questions

Hi, I sent a presentation invitation to a friend, who did receive it.  But when they tried to join the meeting they just got this message: 'Connecting to meeting...'.

I then tried this after a phone call to a more techniocal friend with the same result.  He though it was trying to connect to an IP address that wasn't mine.

An using the latest version on a WINDOWS 10 tablet.

Ant thoughts?

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Comments

  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @JS-Tablet-TV 

    Assuming that you have a freshly installed version of the Teamviewer app, is there any chance to have cut off the incoming connections by some antivirus or firewall?

    Best regards

Trustpilot

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