Failed to assign with my new device
Hello team
Sorry for my poor english.
I tried to install TeamViewer-IoT-agent on Debian 9 and Debian 8 devices. But, I was unable to install successfully due to the "Failed Assign" message.
When I checked the log file, the following log was recorded in the log file.
SetOwnerFunction: Couldn't add new manager on master, deleting from local list: account = *********, buddy = *********: ManagedDevice:**: IoT endpoints maximum number reached, Errorcode=11
I have purchased a license for TeamViewer.I searched the management console for the devices that I could manage, but the limit was not reached.
Do you know the cause and solution?
Regards
Comments
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Hello @EslIot
Every TeamViewer Subscription comes with two IoT endpoints (TeamViewer-IoT-agents) installation for free. From your message you reached the 2-device limit.
To be capable to install the IoT agent on more than 2 devices you will need a TeamViewer IoT Subscription.
Please have a look here for more information.
Regards,
Mircea
Tech Support IoT
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Hellow @mircea_c
Thank you for your reply.
I already have a Premium license for TeamViewer IoT Subscription.
And, The number of devices I have added is 60.
>Every TeamViewer Subscription comes with two IoT endpoints (TeamViewer-IoT-agents) >installation for free. From your message you reached the 2-device limit.
Do I need a license or option other than a premium license?
Regards,
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