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Samsung M30 only supports screen sharing and no remote control

jack2060 Posts: 1

Samsung M30 is running Oreo but only supports screen sharing and no remote control. Samsung is on the supported list, Is this a known issue?



  • I am not getting screen share also. Looks like samsung need some special code.

  • Surajnath
    Surajnath Posts: 1

    Same issue with my Samsung Galaxy M01,

    Teamviewer team please resolve it.

    Thanks in advance.

  • Bayon
    Bayon Posts: 3

    Same with M21 and other non-knox models. New QS version works only with Knox thus only screen sharing is available and remote control does not work.

    Any idea or even solution?