Tech Support
Discussion List
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Support ticket unanswered for 5 days - is this normal HELP?Hey if any moderators are about could you please get someone to look at my ticket, its been sitting… -
connecting to older computerHello, I am currently trying to connect to my Dad's computer but it has windows Vista and my comput… -
Opening options always freezes and crashes client (Corporate license, Linux Mint 20.1, TV 15.16.8)As in the subject, support would be appreciated. Last lines of gui.log before crash: QSGContext::i… -
Can't activate the license I paid for, can't submit a ticket without an activated licenseTeamViewer has me backed into a corner. I purchased an individual license on Monday, but every time… -
Connecting to new Unit with AMD X7100 Graphics card. Screen goes Blacki have a new HP Z4 G4 Workstation to support. (TV client version 15.16.8) unit running Win10Pro fo… -
Can not access online accountI have been locked out of my online account. There is no telephone support and you can submit a ti… -
TeamViewer GUI Frozen on Remote HostHi, I have installed TeamViewer on a CentOS 8 system using the RPM package. rpm -qa|grep teamv te… -
Merged: Timed out even after resetThis discussion has been merged. -
I'm really Worriedhi i'm really worried, i've just paid and stills my account displays thats a free version, even aft… -
Merged: Disconnecting after a short period of timeThis discussion has been merged. -
Possible bug.I've been having an issue with TeamViewer over the past few weeks, I can connect to my home compute… -
snipping toolis there any way to turn off the 'security screen'' **bleep** when trying to use the snipping tool?… -
stuck at Initializing display parametersI'm evaluating Team viewer for our needs. Team viewer HOST 64 bit is installed on Ubuntu Desktop 20… -
Bug under LinuxIt seems that for non licensed users it is no more possible to open a ticket. Then I try to signal … -
Merged: Free licence: my iPhone disconnects after one minuteThis discussion has been merged. -
All new to me and so many issuesHello, I am trying to set up Team Viewer on my laptop (Mac), and my mother's laptop (Windows). Sh… -
IP adress problemHello, I'm connected to internet with my smartphone with this shared public IP 37.169.62.186. All s… -
Is there a way I can get help on connecting a Samsung Tab A from my Team Viewer (v15) on my Win10?I've been trying to establish unattended access to a relative's Samsung Tab A from my Windows 10 ma… -
Merged: TeamViewer PrintingThis discussion has been merged. -
If I turn off the monitor on remote pc, picture on the screen stop workingHello I had 2 computers connected. Im working from home and when I turn off the monitor in office (… -
Unable to Use Personal Account on Ex Work DeviceHi I have used Teamviewer for years. My ex company had it, I bought my old work device from the com… -
Screen flashWhen hosting a Team Viewer session, my screen flashed twice (like a camera flash), is this due to a… -
How to add link to my website?Hi, I want to add link of Teamviewer to my website but I don't know how to do this. Is there any o… -
Where I can find event logs of TV QuickSupport on my Android?In which folders on the phone (Redmi 3S) I can find files of event logs? -
Can a license be changed to a diffrent acountWe have a number of licenses in our office, recently a member of staff has left and we need to chan… -
Merged: DO NOT MERGE - Free version keeps marking my use as Commercial useThis discussion has been merged. -
Teamviewer CrashingHello, I am running into an issue with one of my users keeps experiencing TeamViewer crashing on th… -
How do I deactivate 2FA without the recovery codeI setup an account for a member of staff and they have enabled 2FA. The member of staff denies this…
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