Tech Support
Discussion List
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Can't activate the license I paid for, can't submit a ticket without an activated licenseTeamViewer has me backed into a corner. I purchased an individual license on Monday, but every time…
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Support ticket unanswered for 5 days - is this normal HELP?Hey if any moderators are about could you please get someone to look at my ticket, its been sitting…
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connecting to older computerHello, I am currently trying to connect to my Dad's computer but it has windows Vista and my comput…
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Opening options always freezes and crashes client (Corporate license, Linux Mint 20.1, TV 15.16.8)As in the subject, support would be appreciated. Last lines of gui.log before crash: QSGContext::i…
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Connecting to new Unit with AMD X7100 Graphics card. Screen goes Blacki have a new HP Z4 G4 Workstation to support. (TV client version 15.16.8) unit running Win10Pro fo…
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Can not access online accountI have been locked out of my online account. There is no telephone support and you can submit a ti…
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TeamViewer GUI Frozen on Remote HostHi, I have installed TeamViewer on a CentOS 8 system using the RPM package. rpm -qa|grep teamv te…
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Merged: Timed out even after resetThis discussion has been merged.
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I'm really Worriedhi i'm really worried, i've just paid and stills my account displays thats a free version, even aft…
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Possible bug.I've been having an issue with TeamViewer over the past few weeks, I can connect to my home compute…
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Bug under LinuxIt seems that for non licensed users it is no more possible to open a ticket. Then I try to signal …
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Merged: Free licence: my iPhone disconnects after one minuteThis discussion has been merged.
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All new to me and so many issuesHello, I am trying to set up Team Viewer on my laptop (Mac), and my mother's laptop (Windows). Sh…
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IP adress problemHello, I'm connected to internet with my smartphone with this shared public IP 37.169.62.186. All s…
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Merged: TeamViewer PrintingThis discussion has been merged.
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If I turn off the monitor on remote pc, picture on the screen stop workingHello I had 2 computers connected. Im working from home and when I turn off the monitor in office (…
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Unable to Use Personal Account on Ex Work DeviceHi I have used Teamviewer for years. My ex company had it, I bought my old work device from the com…
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Screen flashWhen hosting a Team Viewer session, my screen flashed twice (like a camera flash), is this due to a…
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Where I can find event logs of TV QuickSupport on my Android?In which folders on the phone (Redmi 3S) I can find files of event logs?
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Can a license be changed to a diffrent acountWe have a number of licenses in our office, recently a member of staff has left and we need to chan…
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Merged: DO NOT MERGE - Free version keeps marking my use as Commercial useThis discussion has been merged.
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Teamviewer CrashingHello, I am running into an issue with one of my users keeps experiencing TeamViewer crashing on th…
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How do I deactivate 2FA without the recovery codeI setup an account for a member of staff and they have enabled 2FA. The member of staff denies this…
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How to update host versions 11.x to 11.y automatically or remoteWe use version 11. Are patches and updates that are relased in later 11.x automatically updated on …
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Lobby computer with videoWe have a thin client that drives a display in our lobby. I need to be able to remote into that com…
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Merged: how to prove youre not a commercial user and fix your accountThis discussion has been merged.
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Are there problems controlling remote PCs with version 15.11.6?Both my Windows 10 Pro desktop and the remote Windows 10 Pro desktop downloaded the newest version …
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How can I log out of the management of other remote PCs in TeamViewer, but remain logged?Hello! How can I log out of the management of other remote PCs in TeamViewer, but remain logged in …
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How do I change the language of the opening screen?Some how the language displayed when I try to open TeamViewer was set to Spanish. I've looked it o…