This article applies to all TeamViewer customers who bought a TeamViewer plan.
How long is the payment term?
By default, TeamViewer offers a standard 14-day payment term from the date of TeamViewer invoice issued.
Which payment methods do you offer?
We accept payments via bank transfer, credit card/debit card, and PayPal Express Checkout.
For more information on payment methods available for your country, or to pay by credit card, please visit our Payment Portal that is currently available in these countries:
AD, AE, AL, AM, AO, AR, AT, AX, AZ, BA, BE, BG, BH, BI, BQ, BQ, BV, BW, BY, CD, CF, CG, CH, CI, CM, CR, CV, CY, CZ, DE, DJ, DK, DO, DZ, EC, EE, EG, EH, ER, ES, ET, FI, FO, FR, GA, GB, GE, GG, GH, GI, GL, GM, GR, HR, HU, IE, IL, IM, IO, IS, IT, JE, JO, KE, KG, KM, KW, KZ, LB, LI, LR, LT, LU, LV, LY, MA, MC, MD, ME, MG, MK, MN, MN, MR, MT, MZ, NA, NC, NC, NE, NG, NL, NO, OM, PA, PK, PL, PR, PS, PT, PW, QA, RO, RS, RU, RW, SA, SC, SE, SI, SK, SM, SN, SO, SS, SZ, TG, TJ, TM, TN, TR, TV, TV, TZ, UA, UY, UZ, VA, VU, WF, WS, YT, ZA, ZM, ZW
Within the Payment Portal you can also update the credit card associated with your TeamViewer license.
⚠Keep in mind: You will need the email address used for purchase as well as the invoice number associated with the license in order to load the payment portal or credit card update portal.
We accept payments via the following debit cards:
Country: Brazil
Debit card: Boleto
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Country: China
Debit card: UnionPay
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Country: Denmark
Debit card: Dankort
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Country: France
Debit card: Carte Bleue, Carte Bancaire
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Country: Italy
Debit card: CartaSi, Postepay
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Country: Spain
Debit card: 4b, Euro6000, Servired
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Country: Japan - please find all information here:
Rest of World (where available):
- MasterCard,
- Visa,
- AmericanExpress,
- JCB,
- Diners Club,
- Discover,
- VisaElectron,
- Maestro,
- Debit Mastercard
📌Note: The logos for the different payment methods are only shown on the website, when you choose the related payment method.
PayPal
PayPal payments can be made at teamviewer.com/payment or directly to "paypal@teamviewer.com". Please refer to the invoice number.
Wire transfer
TeamViewer also accepts international Bank transfers. Below please find all account details with account number and Swift code for payment purposes.
North America and Canada
Payee: TeamViewer Germany GmbH
Bank: Deutsche Bank Trust Company Americas
Bank address: 60 WALL STREET, NEW YORK, NY 10005
Account: 04937407
Routing: 021001033
BIC/SWIFT: BKTRUS33
* accepts USD or MX pesos ONLY
Rest of the world
Payee: TeamViewer Germany GmbH
Bank: Deutsche Bank Stuttgart
Bank address: Theodor-Heuss-Str. 3, 70174 Stuttgart, GERMANY
Bank code: 60070070
Account: 1383967 00
IBAN: DE11 6007 0070 0138 3967 00
BIC / SWIFT: DEUTDESSXXX
⚠IMPORTANT: Please enter the invoice number in the remarks column.
Payment by Check
Customers in the USA can pay by check. Please send the check to:
TeamViewer GmbH
P.O. Box 743135
Atlanta, GA 30374-3135
⚠IMPORTANT: Please enter the invoice number in the remarks column.
Payment receipt
Payment receipt are only sent by request. Please contact TeamViewer Support if you wish to receive a confirmation of payment.
Currency
The currency displayed on your invoice is based on the default currency of the country where the order was placed.
If you need to pay in a currency different from what is stated on the invoice, please contact our support team immediately.
TeamViewer data
Company name: TeamViewer Germany GmbH
CEO: Oliver Steil
Address: Bahnhofsplatz 2, 73033 Göppingen, Germany
Phone number: +49 7161 60692 50
Payment reminders and dunning process
Life can be stressful and we know that sometimes things can be forgotten. Therefore we will send you payment reminders in case you missed the payment of your invoice.
The first two reminders will be sent via email while the third will also be sent to your by post.
Together with the third reminder, we will block your access to the TeamViewer Server and will open it again after we received your payment.
As a last step in the dunning process we hand over your open invoice to our collections agency to collect any outstanding debts.
