All about Payment - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer customers who bought a TeamViewer plan.</em></p></div></div><p>We collected for you all the information you need to have for the payment of your TeamViewer invoice. If anything remains unclear, please reach out to our Support teams via our <a href="https://community.teamviewer.com/English/kb/articles/72027-submit-a-ticket" rel="nofollow noreferrer ugc">ticket portal</a>.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-long-is-the-payment-term">How long is the payment term?</h2><p>By default, TeamViewer offers a standard 14-day payment term from the date of the TeamViewer invoice issued.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="which-payment-methods-do-you-offer">Which payment methods do you offer?</h2><p>TeamViewer accepts payments via different payment methods:</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/LD1TCGWXSHZV/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/LD1TCGWXSHZV/image.png" alt="image.png" height="708" width="962" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>👉Please find more information about the different payment options below or navigate via the Table of Content menu (right side of this page).</p><p>💡<strong>Hint</strong>: For more information on payment methods available for your country, or to <strong>pay by credit card</strong>, please visit our <a href="https://www.teamviewer.com/payment" rel="nofollow noreferrer ugc">Payment Portal</a> that is currently available in these countries:</p><p>AD, AE, AL, AM, AO, AR, AT, AX, AZ, BA, BE, BG, BH, BI, BQ, BQ, BV, BW, BY, CD, CF, CG, CH, CI, CM, CR, CV, CY, CZ, DE, DJ, DK, DO, DZ, EC, EE, EG, EH, ER, ES, ET, FI, FO, FR, GA, GB, GE, GG, GH, GI, GL, GM, GR, HR, HU, IE, IL, IM, IO, IS, IT, JE, JO, KE, KG, KM, KW, KZ, LB, LI, LR, LT, LU, LV, LY, MA, MC, MD, ME, MG, MK, MN, MN, MR, MT, MZ, NA, NC, NC, NE, NG, NL, NO, OM, PA, PK, PL, PR, PS, PT, PW, QA, RO, RS, RU, RW, SA, SC, SE, SI, SK, SM, SN, SO, SS, SZ, TG, TJ, TM, TN, TR, TV, TV, TZ, UA, UY, UZ, VA, VU, WF, WS, YT, ZA, ZM, ZW </p><p>Within the Payment Portal, you can also <strong>update the credit card</strong> associated with your TeamViewer license.</p><p>⚠<strong>Keep in mind</strong>: You will need the email address used for purchase as well as the invoice number associated with the license in order to load the payment portal or credit card update portal.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="debit-card">Debit Card</h2><p>We accept payments via the following debit cards:</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/4HLTTRJOLGMR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/4HLTTRJOLGMR/image.png" alt="image.png" height="474" width="396" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p><div class="js-embed embedResponsive" data-embedjson="{"body":" この記事では、リモートアクセス、ビジネス、プレミアム、コーポレート、テンサープランを購入をされたすべてのTeamViewerユーザーに該当する内容を扱っています。 支払い方法について クレジットカード、銀行振込(海外送金)、PayPalによる支払いを受け付けています。 すべての取引はドイツの銀行口座に行われます。 ビジネス・プレミム・コーポレート・テンサーライセンスをご購入のお客様 お支払いリンクはこちらから リモートアクセスライセンスをご購入のお客様 お支払いリンクはこちらから クレジットカード 請求書番号と請求書が送られたメールアドレスを使用して、お支払いポータルからクレジットカードで支払うことができます。 MasterCard,…","url":"https:\/\/community.teamviewer.com\/Japanese\/kb\/articles\/108661-%E3%81%8A%E6%94%AF%E6%89%95%E3%81%84%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%81%94%E6%A1%88%E5%86%85","embedType":"link","name":"お支払いに関するご案内 - TeamViewer Support"}"> <a href="https://community.teamviewer.com/Japanese/kb/articles/108661-%E3%81%8A%E6%94%AF%E6%89%95%E3%81%84%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%81%94%E6%A1%88%E5%86%85" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/Japanese/kb/articles/108661-%E3%81%8A%E6%94%AF%E6%89%95%E3%81%84%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%81%94%E6%A1%88%E5%86%85 </a> </div><p>📌<strong>Note</strong>: The logos for the different payment methods are only shown on the website, when you choose the related payment method.</p><p><br></p><h3 data-id="-4"></h3><h2 data-id="paypal">PayPal</h2><p>PayPal payments can be made at teamviewer.com/payment or directly to "paypal@teamviewer.com". Please refer to the invoice number.</p><p><br></p><h3 data-id="-5"></h3><h2 data-id="wire-transfer">Wire transfer</h2><p>TeamViewer also accepts international Bank transfers. Below please find all account details with account number and Swift code for payment purposes. See wire transfer data <a href="https://community.teamviewer.com/English/kb/articles/108661-all-about-payment#wire-transfer-data" rel="nofollow noreferrer ugc">here</a>.</p><p>⚠<strong>IMPORTANT:</strong> Please enter the invoice number in the remarks column.</p><p><br></p><h3 data-id="-6"></h3><h2 data-id="payment-by-check">Payment by Check</h2><p>Customers in the USA can pay by check. </p><p>⚠<strong>IMPORTANT:</strong> Please enter the invoice number in the remarks column.</p><p>Please send the check to:</p><p>TeamViewer GmbH</p><p>P.O. Box 743135</p><p>Atlanta, GA 30374-3135</p><p><br></p><h3 data-id="-7"></h3><h2 data-id="payment-receipt">Payment receipt</h2><p>Payment receipts are only sent by request. Please contact <a href="https://www.teamviewer.com/en/support/contact/" rel="nofollow noreferrer ugc">TeamViewer Support</a> if you wish to receive a confirmation of payment.</p><p><br></p><h3 data-id="-8"></h3><h2 data-id="currency">Currency</h2><p>The currency displayed on your invoice is based on the <strong>default currency of the country</strong> where the order was placed.</p><p>If you need to pay in a currency different from what is stated on the invoice, please contact our support team immediately.</p><p><br></p><h3 data-id="-9"></h3><h2 data-id="wire-transfer-data">Wire transfer data</h2><h3 data-id="north-america-and-canada">North America and Canada</h3><p><strong>Payee</strong>: TeamViewer Germany GmbH</p><p><strong>Bank</strong>: Deutsche Bank Trust Company Americas</p><p><strong>Bank address</strong>: 60 WALL STREET, NEW YORK, NY 10005</p><p><strong>Account</strong>: 04937407</p><p><strong>Routing</strong>: 021001033</p><p><strong>BIC/SWIFT</strong>: BKTRUS33</p><p>* accepts USD or MX pesos ONLY</p><p><br></p><h3 data-id="rest-of-the-world">Rest of the world</h3><p><strong>Payee</strong>: TeamViewer Germany GmbH </p><p><strong>Bank</strong>: Deutsche Bank Stuttgart</p><p><strong>Bank address</strong>: Theodor-Heuss-Str. 3, 70174 Stuttgart, GERMANY</p><p><strong>Bank code</strong>: 60070070</p><p><strong>Account</strong>: 1383967 00</p><p><strong>IBAN</strong>: DE11 6007 0070 0138 3967 00</p><p><strong>BIC / SWIFT</strong>: DEUTDESSXXX</p><p><br></p><h3 data-id="-10"></h3><h2 data-id="teamviewer-data">TeamViewer data</h2><p>Company name: TeamViewer Germany GmbH </p><p>CEO: Oliver Steil </p><p>Address: Bahnhofsplatz 2, 73033 Göppingen, Germany </p><p>Phone number: +49 7161 60692 50</p><p> </p><h3 data-id="-11"></h3><h2 data-id="payment-reminders-and-dunning-process">Payment reminders and dunning process</h2><p>Life can be stressful and we know that sometimes things can be forgotten. Therefore we will send you payment reminders in case you missed the payment of your invoice.</p><p>The first two reminders will be sent via email while the third will also be sent to you by post.</p><p>Together with the third reminder, we will block your access to the TeamViewer Server and will open it again after we received your payment.</p><p>As a last step in the dunning process, we hand over your open invoice to our collections agency to collect any outstanding debts.</p> </article> </main>
