Deactivate (remove) devices from the Business license - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all users with a </em><a href="https://www.teamviewer.com/buy-now/" rel="nofollow noreferrer ugc"><em>Business license</em></a></p></div></div><p>The TeamViewer Business license allows you to use TeamViewer on up to three (3) devices to connect to remote devices (connect from one device at a time). This article will help explain how to remove a device from your license so that the license may be added to a different device.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="install-limit-reached">Install limit reached</h2><p>If you already have 3 devices registered, a pop-up will appear in the TeamViewer application directing you to deactivate (remove) one of the existing devices from your license.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AHMDHKWB5MXZ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AHMDHKWB5MXZ/image.png" alt="image.png" height="184" width="487" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>You can click the option 'Replace existing device' to be directed to the Management Console. Alternatively, you can manually log in to the Management Console <a href="https://login.TeamViewer.com" rel="nofollow noreferrer ugc">here</a>. </p><p><br></p><h3 data-id="-2"></h3><h2 data-id="how-to-deactivate-(remove)-device-from-the-business-license">How to deactivate (remove) device from the Business license</h2><p>If you would like to replace one of the devices you are connecting from – for example, because of hardware replacement or an 'Install Limit Reached' alert - please see the following instructions.</p><p>1) Visit the <a href="https://login.teamviewer.com/LogOn" rel="nofollow noreferrer ugc">TeamViewer Management Console</a> </p><p>2) Click <strong>Edit profile</strong> --> <strong>License</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/LIHQRGNVU78N/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/LIHQRGNVU78N/image.png" alt="image.png" height="260" width="1840" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3) To deactivate/remove a device from the Business license, just click the <strong>Deactivate device </strong>button</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ZAM15SYBX9ZN/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ZAM15SYBX9ZN/image.png" alt="image.png" height="653" width="1588" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4) Confirm removal in the pop-up that appears</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/E1TO4YGQHSF8/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/E1TO4YGQHSF8/image.png" alt="image.png" height="215" width="400" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
