Web Client - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>The TeamViewer Web Client allows you to start outgoing TeamViewer connections from your browser to contacts or devices saved in your Computers & Contacts list, as well as to session codes and any other TeamViewer IDs.</p><p>Easy access and connecting to an unattended device via a saved password are also supported via Web Client.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer customers with a </em><a href="https://www.teamviewer.com/buy-now" rel="nofollow noreferrer ugc"><em>Remote Access</em></a><em>, </em><a href="https://www.teamviewer.com/buy-now" rel="nofollow noreferrer ugc"><em>Premium</em></a><em>, </em><a href="https://www.teamviewer.com/buy-now" rel="nofollow noreferrer ugc"><em>Corporate</em></a><em>, or </em><a href="https://www.teamviewer.com/teamviewer-tensor/" rel="nofollow noreferrer ugc"><em>Tensor</em></a><em> subscription.</em></p></div></div><p><br></p><h3></h3><h2 data-id="compatibility">Compatibility</h2><p>The TeamViewer Web Client works for outgoing connections from the following browsers:</p><ul><li>Chrome</li><li>Firefox*</li><li>Opera</li><li>Edge</li><li>Safari (15 or higher)<strong>**</strong></li></ul><p>Connections to the TeamViewer full version, Host, and QuickSupport running on Windows, macOS, and Linux are possible and sessions to mobile devices.</p><p>Additionally, you can connect to session codes from the Management Console.</p><p><strong>⚠* </strong>The Web Client is currently not working with <strong>Firefox 96</strong>. </p><p><strong>⚠**</strong> To enable the Web Client on Safari, please follow the instructions below.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-enable-the-web-client-on-safari">How to enable the Web Client on Safari</h2><p>📌<strong>Note:</strong> These instructions are applicable for <strong>Safari 15.1</strong> users <strong>only</strong>. Users with Safari 15.2 or higher can ignore this chapter and go directly to the next chapter <strong>(</strong><a href="https://community.teamviewer.com/English/kb/articles/108684-web-client#how-to-connect-via-the-web-client" rel="nofollow noreferrer ugc"><strong>How to connect via the Web Client</strong></a><strong>)</strong>.</p><ol><li><strong>Open</strong> Terminal </li><li>Run the following command: <strong>launchctl setenv __XPC_JSC_useSharedArrayBuffer 1</strong></li><li><strong>Quit</strong> Safari (top left Menu → Safari → Quit Safari)</li><li><strong>Restart </strong>Safari </li></ol><p>📌<strong>Note:</strong> You must perform these steps whenever you restart Safari or your Mac.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="how-to-connect-via-the-web-client">How to connect via the Web Client</h2><p>To connect from the TeamViewer Web Client, please follow the steps below:</p><ol><li>Log in to the <a href="https://login.teamviewer.com/LogOn" rel="nofollow noreferrer ugc">Management Console</a> with your licensed TeamViewer Account. </li><li>Navigate to the contact or device you want to connect to from within your Groups and click <strong>Connect</strong></li><li>A PopUp appears and lets you choose which connection method you prefer. To use the Web Client, please choose <strong>Web Client </strong>and click <strong>Connect.</strong></li><li>A new tab with the Web Client opens. Click on <strong>Connect </strong>to continue. You can change the ID to connect to a different device in this tab</li><li>In the following dialog, please enter the remote device's password (only if Easy Access has not been activated) and click <strong>Log on</strong>.</li><li>The connection will open in the same tab. You are now connected to the remote device.</li></ol><p>💡<strong>Hint: </strong>You can save this connection method as your preferred connection way by ticking <strong>Remember my choice</strong>. You can revert this setting in your profile settings at any time. To do so, connect to the Management Console, click on your <strong>profile name</strong> → <strong>Edit profile</strong> → <strong>Browser settings</strong> and click <strong>Remove.</strong></p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer users in a connection from Windows to Windows devices. For the Mac TeamViewer Remote Session Toolbar, please read this article: General During a TeamViewer remote control session, the TeamViewer Remote Session Toolbar appears on the top of the screen of your local computer. This…","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/71040-remote-session-toolbar-windows","embedType":"link","name":"Remote Session Toolbar (Windows) - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/71040-remote-session-toolbar-windows" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/71040-remote-session-toolbar-windows </a> </div><p>If you are connecting from macOS, please refer to this article:</p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer users in a connection from Mac devices. For the Windows Remote Control toolbar, please click here. General During a TeamViewer remote control session, the TeamViewer Remote Session Toolbar appears on the top of the screen of your local computer. This article explains all available…","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/75587-remote-session-toolbar-mac","embedType":"link","name":"Remote Session Toolbar (Mac) - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/75587-remote-session-toolbar-mac" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/75587-remote-session-toolbar-mac </a> </div><p><br></p><h3 data-id="-3"></h3><h2 data-id="in-session-features">In-session features</h2><ul><li>End session and lock remote computer</li><li>Lock computer <ul><li>Lock now</li><li>Lock on session end</li><li>Sign out on remote computer </li></ul></li><li>Remote reboot<ul><li>Reboot</li><li>Reboot in safe mode</li></ul></li><li>VoIP (for connections to Windows, macOS, Linux, iOS)</li><li>View: Scaling, Quality, Switch monitors, Performance (except Show remote cursor <em>(WIP)</em>)</li><li>Black screen & Disable remote input </li><li>Send Ctrl+Alt+Del</li><li>Feedback </li></ul><p><br></p><h2 data-id="clipboard-functionality">Clipboard functionality</h2><p>You can copy and paste <strong>plain text</strong> to and/or from the Web Client. See the details here: </p><ul><li><strong>Right-click</strong> copy and paste works for all platforms/OS and all supported browsers. </li><li><strong>Keyboard shortcuts</strong> (Ctrl+C – Ctrl+V) work when OS and desktop client are windows. In other OS and desktop platforms, the keyboard shortcuts are not functional yet. </li></ul><h3 data-id="firefox">Firefox</h3><p>To allow this functionality on your Firefox browser, please enable clipboard events in the advanced settings.</p><p>Here’s how:</p><ol><li>Type <strong>about:config</strong> to URL address and hit enter.</li><li>In the filter input, type the word <strong>clipboard</strong></li><li>Find setting <strong>dom.events.testing.asyncClipboard</strong> and change to <strong>true</strong> as seen in the screenshot below</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/R5CDEH8P6VTJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/R5CDEH8P6VTJ/image.png" alt="image.png" height="379" width="1152" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
