General - TeamViewer Support
<main> <article class="userContent"> <p>Navigation path: <code class="code codeInline" spellcheck="false" tabindex="0">Settings > General</code></p><h2 data-id="tab%3A-tenant-settings">Tab: Tenant Settings</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css-configuration_settings-tenant.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css-configuration_settings-tenant.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><h3 data-id="name">Name</h3><p>This is your tenants name - this is supposed to be your company name.</p><h3 data-id="picture">Picture</h3><p>Here you can upload your company logo, please use a square image.</p><h3 data-id="banner">Banner</h3><p>Upload a banner picture.</p><p>📌<strong>Note</strong>: Banner pictures must have a minimum width of 130px.</p><h3 data-id="default-language">Default language</h3><p>The default language mainly affects your System Messages.</p><h3 data-id="privacy-policy-link">Privacy Policy Link</h3><p>Here you can insert a link to your own privacy policy.</p><h3 data-id="name-of-the-email-sender">Name of the email sender</h3><p>This field sets the sender name for automated emails.</p><h3 data-id="standard-widget-font">Standard Widget Font</h3><p>Here you can select your standard widget font out of various different fonts.</p><h3 data-id="color">Color</h3><p>The default color is used to initially ensure your corporate colors across the different TeamViewer Engage interfaces visible to your customers.</p><h2 data-id="tab%3A-network">Tab: Network</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg202011/css-configuration_settings-general_network.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg202011/css-configuration_settings-general_network.jpg" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><strong>Websockets:</strong></p><p><strong> </strong>Websockets are enabled by default and only if Websockets are not working in your system it automatically falls back to XHR. If you know that your network only supports XHR, please disable it.</p><h2 data-id="tab%3A-storage">Tab: Storage</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg202011/css-configuration_settings-general_storage.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg202011/css-configuration_settings-general_storage.jpg" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>Here you can configure, for how long you want to save data such as recordings.</p><p><br></p><h3></h3><h2 data-id="continue-reading-here">Continue reading here</h2><ul><li><a href="https://community.teamviewer.com/English/kb/articles/108733-settings-02-system-messages" rel="nofollow noreferrer ugc">Settings - 02 System Messages</a></li></ul><p><br></p> </article> </main>
