Text Blocks - TeamViewer Support
<main> <article class="userContent"> <p>Navigation path: <code class="code codeInline" spellcheck="false" tabindex="0">Automation > Text Blocks</code></p><h2 data-id="summary">Summary</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css-configuration_automation_text-blocks.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css-configuration_automation_text-blocks.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><h3 data-id="purpose">Purpose</h3><p>With <code class="code codeInline" spellcheck="false" tabindex="0">Text Blocks</code>, you can provide agents with textual templates to faster anwer customer requests.</p><h2 data-id="feature-descriptions">Feature descriptions</h2><h3 data-id="your-first-text-block">Your first <strong><em>Text Block</em></strong></h3><p>New <em>Text Blocks</em> consist of:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/UIAI8OA7NH09/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/UIAI8OA7NH09/image.png" alt="image.png" height="99" width="441" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css-configuration_automation_text-blocks_new.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css-configuration_automation_text-blocks_new.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><h3 data-id="using-text-block-in-live-chat">Using <strong><em>Text Block</em></strong> in Live Chat</h3><p>To learn more, go to <a href="https://community.teamviewer.com/English/kb/articles/108721-live-chat-02-conversation-handling" rel="nofollow noreferrer ugc">Live Chat - Conversation Handling.</a></p><p><br></p><h3></h3><h2 data-id="continue-reading-here">Continue reading here</h2><ul><li><a href="https://community.teamviewer.com/English/kb/articles/108751-settings-01-general" rel="nofollow noreferrer ugc">Settings - 01 General</a></li></ul><p><br></p> </article> </main>
