Reports - TeamViewer Support
<main> <article class="userContent"> <p>Navigation path: <code class="code codeInline" spellcheck="false" tabindex="0">Reports</code></p><h2 data-id="summary">Summary</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css_reports.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css_reports.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><h3 data-id="purpose">Purpose</h3><p><em>Reports</em> allow you to export Pre-Defined and Custom Reports to see statistics of your TeamViewer Engage usage for a selected period of time.</p><p><br></p><h3></h3><h2 data-id="feature-descriptions">Feature descriptions</h2><p><em>Reports</em> can either be Pre-Defined or Custom. When using Custom-Reports, you can choose which columns should be added to the report.</p><h3 data-id="your-first-report">Your first <strong><em>Report</em></strong></h3><p>To create your first <em>Report</em> click <code class="code codeInline" spellcheck="false" tabindex="0">+ Add custom report</code>. As a first step, make sure you give your report a descriptive name.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css_reports_name.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css_reports_name.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>You can add an optional description to the report.</p><p>To add a column to your <em>Report</em> click <code class="code codeInline" spellcheck="false" tabindex="0">+ Add Column</code>. Then you have to select the following categories:</p><ul><li><em>Area</em> to limit the data area</li><li><em>Data Source</em> to select the specific variable you want to display</li><li>Sometimes you have to select the <em>Unit</em> the variable will be displayed in</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg/css_reports_columns.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg/css_reports_columns.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><strong>📌Note</strong>: The order of the columns can be changed by Drag and Drop.</p><p>After selecting the prefered columns, you can either click <code class="code codeInline" spellcheck="false" tabindex="0">Save</code> to save the Custom Report for later export usages or click <code class="code codeInline" spellcheck="false" tabindex="0">Save & Export</code> to export the report right now. When exporting the time period has to be selected first.</p> </article> </main>
