What is a Tenant - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer classroom customers.</em></p></div></div><p>Within TeamViewer Classroom you manage your license, users, and video meetings in a <strong>tenant</strong>. </p><p>Each Classroom license has one tenant from where you e.g. start your <strong>classrooms </strong>or <strong>video meetings</strong>. You can easily customize your tenant via the settings. </p><p>💡 <strong>Hint </strong>for our existing TeamViewer customers: You can compare a tenant with your <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile" rel="nofollow noreferrer ugc">company profile</a> within the TeamViewer Management Console.</p><p><br></p><h3></h3><h2 data-id="how-to-create-a-tenant">How to create a tenant?</h2><p>A tenant will be created for each customer by the TeamViewer Classroom Team (=Professional Services).</p><p>Once done and you are logged in, you can configure your account in order to optimize your workflows.</p><p>The general configuration helps you to set up your tenant and focuses on </p><ul><li>changing the name of your tenant, </li><li>uploading a picture and </li><li>adjusting some default settings</li></ul><p>Additionally, you can define the color scheme of your tenant. You can choose colors from a color palette or use hex-codes to represent your institution in the correct colors.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="add-users-to-your-tenant">Add users to your tenant</h2><p>You can add new users to your tenant via the <a href="https://de01.elearning.teamviewer.com/#/components/tenant/settings/overview" rel="nofollow noreferrer ugc">Settings</a>.</p><p>1) Click <strong>Settings </strong>and choose <strong>Users</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IP4EIP0EJSE9/grafik.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IP4EIP0EJSE9/grafik.png" alt="grafik.png" height="939" width="1918" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>2) Click <strong>+Add User</strong>. A new window pops up for the user information. Please fill in the requested information. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AQRIVUS87G9K/grafik.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AQRIVUS87G9K/grafik.png" alt="grafik.png" height="839" width="762" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>3) Click <strong>Save.</strong></p><p><strong>📌 Note</strong>: You can add users via a .csv file, too. You can also report users as .csv.</p><p><br></p><p>It is not necessary to add participants as users to your tenant, but it is possible. However, everyone that needs to start a Classroom session from your tenant needs to be a user of your tenant.</p> </article> </main>
