This article applies to TeamViewer customers with a Premium, Corporate, or Tensor license. However, not all features are available to all licenses.
General
User Roles allow for better administration of users within a company profile.
A set of existing roles allows you to distribute the user accounts to certain roles that have a pre-defined permission set.
Pre-defined roles with a fixed set of permissions
Three pre-defined roles are available. Each role has a different set of permissions (see screenshots below):
1.) Company administrator
2.) User administrator
3.) Member
The assignment of these roles can be done via AD Connector or SCIM integration. Especially the SCIM integration, available in Tensor, allows to fully automate this.
📌Note: Newly created users or users joining the company will get the new member role by default. This also applies to users when created via REST API or synced from an AD.
1.) Administrator permissions:
2.) User Administrator permissions:
3.) Member permissions:
Customized Permissions
If required, permissions can also be customized to the requirements of the user(s) who need them.
💡Hint: Any individual change to the permission of a certain user will cause the account to be removed from the pre-defined role and add their account to the customized permission role. Creating customized roles with their own set of custom permissions is currently under consideration.
Bulk changes
Within the User Groups, you can bulk change permissions and settings within the Management Console for the User Accounts. Use the filtering via the User Groups to only see the members of a specific User Group - additionally, you can select specific users where you want to apply the changes to.
For this,
1.) Select a User Group and tick the boxes of the users you want to apply the changes to
2.) Click the Edit button (=looks like a wrench) and choose Change selected
3.) Now you can make bulk changes to all selected accounts. In the General tab click Next to continue with the Permission tab. Make your desired changes, click Next and Apply to apply all changes to the selected accounts.
Learn more here.
Filtering by User Role
The various roles can be used to filter within the User Management and User Groups.
