Frontline Command Center
- Added - User can now view their own login card under the user profile
- Added - Team name can now be edited
- Improved - Language support for Italian, Spanish and Japanese
- Fixed - Issue where double clicking on a permission opens content less modal
- Fixed - Issue where creation of two teams with same name was possible
Frontline Creator
- Fixed - Issue where report builder did not show workflow content
- Fixed - Issue where the “Number Input” component at times was not functioning
- Fixed - Issue where transitions from components were not being set up properly
xAssist
- Added - Call management feature where administrators can now configure call-contacts so all users can identify and connect to the right user for a support session
- Fixed - Issue where recording option did not work when a snapshot was taken
- Fixed - Issue where search did not work in Phonebook
- Fixed - Issue where pdf document at times could not be annotated
- Fixed - Issue where at times exporting Service Report pdf after editing them could not be accessed
- Fixed - Issues where multiple video streams at times cause screen flickering
- Fixed - Issue where in Multi-Stream call zooming in on a device stream, zoomed in all devices
xInspect, xMake and xPick
- Fixed - Issue where tasks could not be filtered based on their tags
- Fixed - Issue where the QR code of a Template could not be printed
Frontline Workplace for Smart Glasses
- Improved - Processing of video recording under bad network quality
- Improved - Contact list now displays only the online users
- Improved - Language support for Italian, Spanish and Japanese
Frontline Workplace for Android Phone
- Added - Users can now view their call history as well as details of these call logs
Frontline Workplace for iOS
- Added - Users can now view their call history as well as details of these call logs
Frontline Workplace for Windows
- Added - Device Monitoring is now supported to allow FCC users to view device information and send messages to the Frontline Worker
- Improved - Loading animation during the application startup
- Fixed - Issue where at times the speech command “Toggle Flashlight” did not turn on/off flashlight
- Fixed - Issue where at times Web Expert was unable to turn on/off flashlight of smartglass
- Fixed - Issue where the deleted annotation by the Web Expert remains on the smartglass until Web Expert stops sharing content from the whiteboard
- Fixed - Issue where sometimes screen sharing causes the application to crash