Assign User Roles - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">This article applies to Company Administrators with the permission to <em>Manage administrators and company settings</em>.</p></div></div><p>To add new users to a User role (assign) or remove existing users from a User role (unassign) can be done via two different methods within the Management Console. </p><p>The first option via Role Management is recommended for bulk assignment/reassignment for many users while the second option via User Management is recommended for changes to single users.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="assign-user-roles-via-role-management">Assign User Roles via Role management</h2><p>🎦To assign User Roles via Role management, please follow the instructions in the video below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/QfvVPWHVXo0\/hqdefault.jpg","videoID":"QfvVPWHVXo0","showRelated":false,"url":"https:\/\/youtu.be\/QfvVPWHVXo0","embedType":"youtube","name":"Assign User Roles via Role management","frameSrc":"https:\/\/www.youtube.com\/embed\/QfvVPWHVXo0?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/QfvVPWHVXo0" rel="nofollow noreferrer ugc"> https://youtu.be/QfvVPWHVXo0 </a> </div><p><br></p><p>🔀 Alternatively, you can also follow our step-by-step guide here:</p><p>1) Sign in to the Management Console: <a href="https://login.teamviewer.com/" rel="nofollow noreferrer ugc">https://login.teamviewer.com/</a></p><p>2) Select <strong>Role management </strong>in the left navigation panel.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/EVNCIIO08KKG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/EVNCIIO08KKG/image.png" alt="image.png" height="209" width="238" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>3) Search for the User Role you want to edit and <strong>hover over</strong> the row of the <strong>User Role</strong> you want to edit.</p><p>4) Click the <strong>Edit button 🖉</strong> (pencil icon) in the menu. The edit mode of the User Role will open.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/SWZT3RIFU7JG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/SWZT3RIFU7JG/image.png" alt="image.png" height="253" width="1522" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>5) Select the <strong>users</strong> to want to assign from the Unassigned users section and click <strong>Add</strong>. They will be transferred to the Assigned users section.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/QUNG34GRMTQY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/QUNG34GRMTQY/image.png" alt="image.png" height="955" width="1055" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> In case you want to remove users from the User Role, select the users you want to remove from the Assigned users section and click <strong>Remove:</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/VMPMAJ1B2AOI/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/VMPMAJ1B2AOI/image.png" alt="image.png" height="659" width="530" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>6) Click <strong>Save</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/NSUFF51S14FJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/NSUFF51S14FJ/image.png" alt="image.png" height="199" width="496" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="assign-user-roles-via-user-management">Assign User Roles via User management</h2><p>🎦To assign User Roles via User management, please follow the instructions in the video below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/IgVJ8tivcWQ\/hqdefault.jpg","videoID":"IgVJ8tivcWQ","showRelated":false,"url":"https:\/\/youtu.be\/IgVJ8tivcWQ","embedType":"youtube","name":"Assign User Roles to users via user profile","frameSrc":"https:\/\/www.youtube.com\/embed\/IgVJ8tivcWQ?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/IgVJ8tivcWQ" rel="nofollow noreferrer ugc"> https://youtu.be/IgVJ8tivcWQ </a> </div><p><br></p><p>🔀 Alternatively, you can also follow our step-by-step guide here:</p><p>1) Sign in to the Management Console: <a href="https://login.teamviewer.com/" rel="nofollow noreferrer ugc">https://login.teamviewer.com/</a></p><p>2) Select <strong>User management </strong>in the left navigation panel.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/QG4AWWU4CR8A/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/QG4AWWU4CR8A/image.png" alt="image.png" height="207" width="252" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>3) Hover over the user you want to assign and select <strong>Edit user.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/N8B452RJ5DJL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/N8B452RJ5DJL/image.png" alt="image.png" height="530" width="1527" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> You can also select multiple users and change their role via the bulk-change feature as described here: 📄 <a href="https://community.teamviewer.com/English/kb/articles/106150-bulk-user-change-in-management-console" rel="nofollow noreferrer ugc">How to Bulk User Change</a> </p><p>4) In the user settings, click on <strong>Permissions.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/2BSXFOVLJVEA/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/2BSXFOVLJVEA/image.png" alt="image.png" height="540" width="849" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>5) Click the <strong>dropdown</strong> menu and select the <strong>User Role</strong> you want to apply.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/KU94SPG1X0GC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/KU94SPG1X0GC/image.png" alt="image.png" height="834" width="954" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>6) Click <strong>Save</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IQ1G7WTK4MWK/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IQ1G7WTK4MWK/image.png" alt="image.png" height="296" width="475" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><code class="code codeInline" spellcheck="false" tabindex="0"> </code></p> </article> </main>
