Enforce Two-Factor-Authentication on company members - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer company administrators.</em></p></div></div><p>As a company administrator, you can enforce and disable Two-Factor-Authentication (TFA) on all users within your <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile" rel="nofollow noreferrer ugc">company profile</a>.</p><p>After enabling this feature, all users of your company profile will have to use Two-Factor Authentication to access their accounts.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="enforce-two-factor-authentication">Enforce Two-Factor-Authentication</h2><p>🎦 To enforce Two-Factor-Authentication your users' TeamViewer accounts, please follow the instructions of the video below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/BteEgareNRM\/hqdefault.jpg","videoID":"BteEgareNRM","showRelated":false,"url":"https:\/\/youtu.be\/BteEgareNRM","embedType":"youtube","name":"Enforce Two Factor Authentication","frameSrc":"https:\/\/www.youtube.com\/embed\/BteEgareNRM?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/BteEgareNRM" rel="nofollow noreferrer ugc"> https://youtu.be/BteEgareNRM </a> </div><p><br></p><p>🔀 Alternatively, you can also follow our step-by-step guide here:</p><p>1) Log in to the Management Console: <a href="https://login.teamviewer.com/" rel="nofollow noreferrer ugc">https://login.teamviewer.com/</a></p><p>2) Select <strong>User management </strong>in the left navigation panel.</p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/FFYX5DLIQGIQ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/FFYX5DLIQGIQ/image.png" alt="image.png" height="132" width="180" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p>3) Click the <strong>dropdown</strong> of the TFA Enforcement feature on the screen's right-hand side and remove the check mark from <strong>Enforced</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/EKQ6A46Z517S/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/EKQ6A46Z517S/image.png" alt="image.png" height="409" width="1089" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4) Select the users on which you want to enforce TFA.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/W0NXXV3SED31/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/W0NXXV3SED31/image.png" alt="image.png" height="653" width="712" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note: </strong>If you want to select multiple users, you can use one of the following<strong> multi-select modes</strong>:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/K2OT98QZE5U6/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/K2OT98QZE5U6/image.png" alt="image.png" height="572" width="808" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>5) Now, click the 🔧 <strong>bulk-change</strong> button (wrench icon) and select <strong>Enable TFA enforcement</strong> in the <strong>Security</strong> section.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ACRUKMBBVMJH/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ACRUKMBBVMJH/image.png" alt="image.png" height="339" width="317" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>6) A confirmation window will appear. To confirm, click <strong>Enable</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/HL4YUOGWZN7T/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/HL4YUOGWZN7T/image.png" alt="image.png" height="196" width="311" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>7) To check if the Two-Factor-Authentication enforcement worked successfully, select <strong>Enforced </strong>in the TFA Enforcement section. All enforced users will be shown.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/Q4JLQV1ZLHV7/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/Q4JLQV1ZLHV7/image.png" alt="image.png" height="551" width="1078" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>8) The affected users will receive a notification email after the successful activation.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/HISNHZWE2373/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/HISNHZWE2373/image.png" alt="image.png" height="655" width="736" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
