Disable Two-Factor Authentication enforcement from company members - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer license administrators.</em></p></div></div><p>As a license administrator, you can enforce and disable Two-Factor-Authentication (TFA) on all users within your <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile" rel="nofollow noreferrer ugc">company profile</a>. </p><p>By removing the enforcement of two-factor authentication, the selected company members will no longer be forced to use TFA on their accounts. However, they may still activate TFA on their own accounts if they wish to.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="disable-two-factor-authentication">Disable Two-Factor-Authentication</h2><p>🎦 To disable Two-Factor-Authentication your users' TeamViewer accounts, please follow the instructions of the video below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/XTYBXQJLjJc\/hqdefault.jpg","videoID":"XTYBXQJLjJc","showRelated":false,"url":"https:\/\/youtu.be\/XTYBXQJLjJc","embedType":"youtube","name":"Disable Two Factor Authentication enforcement","frameSrc":"https:\/\/www.youtube.com\/embed\/XTYBXQJLjJc?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/XTYBXQJLjJc" rel="nofollow noreferrer ugc"> https://youtu.be/XTYBXQJLjJc </a> </div><p><br></p><p>🔀 Alternatively, you can also follow our step-by-step guide here:</p><p>1) Log in to the Management Console: <a href="https://login.teamviewer.com/" rel="nofollow noreferrer ugc">https://login.teamviewer.com/</a></p><p>2) Select <strong>User management </strong>in the left navigation panel.</p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/PZCFD23ZGLTJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/PZCFD23ZGLTJ/image.png" alt="image.png" height="146" width="194" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p>3) Select <strong>Enforced</strong> in the TFA enforcement section. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CWFAJNQ3L56B/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CWFAJNQ3L56B/image.png" alt="image.png" height="568" width="1079" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4) Select the users on which you want to disable TFA. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/LYS0TC0J0N7Y/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/LYS0TC0J0N7Y/image.png" alt="image.png" height="653" width="712" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note: </strong>If you want to select multiple users, you can use one of the following<strong> multi-select modes</strong>:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YQBPUFCPX7OX/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YQBPUFCPX7OX/image.png" alt="image.png" height="572" width="808" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>5) Now, click the 🔧 <strong>bulk-change</strong> button (wrench icon) and, in the <strong>Security</strong> section, select <strong>Disable TFA enforcement</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/SLEZD89D55NF/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/SLEZD89D55NF/image.png" alt="image.png" height="342" width="318" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>6) A confirmation window will appear. To confirm, click <strong>Disable</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/EDEZNDFHZ8RY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/EDEZNDFHZ8RY/image.png" alt="image.png" height="196" width="311" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
