Here at TeamViewer, we understand Community as an umbrella term for the following three functionalities:
- Knowledge Base
- Support Forum
In this article, we want to dive deeper into those three areas to help you understand what the TeamViewer Community is and what you can expect here.
The Knowledge Base is the collection of Technical Documentation for all TeamViewer products and services. It holds a wide range of articles for our customers and free users.
Knowledge Base articles are typically written by TeamViewer staff members, but we also highlight topics we learned from our Community. The articles are focused on helping our users to utilize our products in the best possible way and aim to explain features, functionalities and requirements.
The Knowledge Base is like a library and commenting on articles is not possible - however, we are happy to receive your feedback via our helpfulness rating buttons underneath each article.
The forum is all about collaboration. In the forum, you can post questions and answers, start and participate in discussions.
Our forum is peer-to-peer driven and TeamViewer users are interacting with other TeamViewer users.
One thing for sure: Our forum is for both experts who want to share their TeamViewer knowledge, and for beginners who need help. And together, we are creating a supportive, positive and productive community that helps all of us to benefit from all TeamViewer products even more.
We invite you to become an active part of our forum and we thank you for your participation and your passion for TeamViewer!
The third part of our Community is Communication!
We want to make sure to inform all our users about all the important, interesting and relevant topics around TeamViewer. Announcements of all kinds, Change Logs, our own Community blog and even security-related information are posted for you in our Community!