One-Time Password - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users on Windows devices.</em></p></div></div><p>The One-Time Access (OTA) feature allows users to grant access to their devices for only one remote control session.</p><p>The user granting the access generates a One-Time Password that will only be valid for one incoming connection.</p><p>Once the remote control session ends, the One-Time Password expires. No connection will be possible using the same password.</p><p>To start a new connection via One-Time Access, a new One-Time Password needs to be generated.</p><p>📌<strong>Note:</strong> The One-Time Access does not block any additional user to connect to the target device. Users are still able to connect via Easy Access and personal password, even when One-Time Access is enabled.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="grant-access-via-one-time-access">Grant access via One-Time Access</h2><p>🎦 To share access to your device via One-Time Access, please follow the instructions described in this video:</p><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/FHPMhywKkF4\/hqdefault.jpg","videoID":"FHPMhywKkF4","showRelated":false,"url":"https:\/\/youtu.be\/FHPMhywKkF4","embedType":"youtube","name":"Grant access to your device via One-Time Access","frameSrc":"https:\/\/www.youtube.com\/embed\/FHPMhywKkF4?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/FHPMhywKkF4" rel="nofollow noreferrer ugc"> https://youtu.be/FHPMhywKkF4 </a> </div><p><br></p><p>🔀 Alternatively, you can follow the instructions of our step-by-step guide:</p><p>1) Select the <strong>three dots menu (⋮).</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/1YBU8NHC1MC0/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/1YBU8NHC1MC0/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>2) Click on <strong>Enable One-Time Access feature.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/O1494WO6A0SR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/O1494WO6A0SR/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> Alternatively, you can enable the One-Time Access feature via the <strong>TeamViewer Options (⚙) </strong>under the <strong>Security </strong>menu:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/P1L0XQRNQEYT/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/P1L0XQRNQEYT/image.png" alt="image.png" height="503" width="731" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>This will disable temporarily the random password (if enabled).</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/W2C3H12ALXNP/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/W2C3H12ALXNP/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3) Now, click the <strong>three dots menu (⋮) </strong>again and select <strong>Activate One-Time Password.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ZXCGYGZSAWBY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ZXCGYGZSAWBY/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4) You are done! You have <strong>generated a One-Time Password</strong>. Your connection partner can now access your device using this One-Time Password.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IXSIKEHSTWZ7/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IXSIKEHSTWZ7/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="disable-one-time-access">Disable One-Time Access</h2><p>1) Select the <strong>three dots menu (⋮).</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/5RQKRMBQT14F/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/5RQKRMBQT14F/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>2) Click on <strong>Disable One-Time Access feature</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/K2OI3MCT9U2V/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/K2OI3MCT9U2V/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3) You are done! <strong>One-Time Access is now disabled</strong> and the random password (if enabled) will appear.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/KSSHSCJH6WRL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/KSSHSCJH6WRL/image.png" alt="image.png" height="717" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><code class="code codeInline" spellcheck="false" tabindex="0"> </code></p> </article> </main>
