Keep your clients up-to-date - 6/6 (Legacy) - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>It is crucial for security purposes to keep your infrastructure up-to-date.</p><p>TeamViewer has a monthly release cycle. That means we launch new minor versions once a month. Please see our Changelogs for more detailed information about the different versions: </p><p>📄 <a href="https://community.teamviewer.com/English/categories/change-logs-en" rel="nofollow noreferrer ugc">TeamViewer Changelogs</a></p><p>📌<strong>Note: </strong>The current Windows release will always be pinned on top as an announcement with the Changelogs for the macOS and Linux releases.</p><p>The update process depends on the version of TeamViewer you have deployed on your devices. In this article, we discuss the different methods based on the current TeamViewer version that is being deployed on your devices. You can jump directly to the chapter reflecting your TeamViewer version and skip the others:</p><ol><li><a href="https://community.teamviewer.com/English/kb/articles/109285-deploy-teamviewer-on-windows-6-6#teamviewer-15.21.4-or-newer" rel="nofollow noreferrer ugc">TeamViewer 15.21.4 or newer</a></li><li><a href="https://community.teamviewer.com/English/kb/articles/109285-deploy-teamviewer-on-windows-6-6#teamviewer-13.2-and-15.20.3" rel="nofollow noreferrer ugc">TeamViewer 13.2 and 15.20.3</a></li><li><a href="https://community.teamviewer.com/English/kb/articles/109285-deploy-teamviewer-on-windows-6-6#teamviewer-13.1-and-below" rel="nofollow noreferrer ugc">TeamViewer 13.1 and below</a></li></ol><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to </em><a href="unsafe:about:blank" rel="nofollow noreferrer ugc"><em>Corporate</em></a><em> and </em><a href="https://www.teamviewer.com/teamviewer-tensor/" rel="nofollow noreferrer ugc"><em>Tensor</em></a><em> license holders who want to deploy TeamViewer (14 or newer) on their Windows devices.</em></p></div></div><h3></h3><h2 data-id="how-to-update-teamviewer-(15.21.4-or-newer)">How to update TeamViewer (15.21.4 or newer)</h2><h3 data-id="via-teamviewer-policy">Via TeamViewer policy</h3><p>With version 15.21.4 or newer, you can apply update parameters via a TeamViewer policy on your devices. The policy will regularly check for updates and process the update of your clients</p><h4 data-id="step-1%3A-create-an-update-policy">Step 1: Create an update policy</h4><p>To create an update policy, please follow the instructions below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/hJgl74DWjnc\/hqdefault.jpg","videoID":"hJgl74DWjnc","showRelated":false,"url":"https:\/\/youtu.be\/hJgl74DWjnc","embedType":"youtube","name":"Create settings policy","frameSrc":"https:\/\/www.youtube.com\/embed\/hJgl74DWjnc?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/hJgl74DWjnc" rel="nofollow noreferrer ugc"> https://youtu.be/hJgl74DWjnc </a> </div><p>Alternatively, you can also follow our step-by-step guide here:</p><p><a href="https://community.teamviewer.com/English/kb/articles/4860-teamviewer-policies#create-new-settings-policy" rel="nofollow noreferrer ugc">📄 Create settings policy</a></p><p><br></p><h4 data-id="step-2%3A-assign-the-update-policy-to-your-devices">Step 2: Assign the update policy to your devices</h4><p>To assign the update policy on your devices, please follow the instructions below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/vEz52k5HaSY\/hqdefault.jpg","videoID":"vEz52k5HaSY","showRelated":false,"url":"https:\/\/youtu.be\/vEz52k5HaSY","embedType":"youtube","name":"Assign a policy to your devices","frameSrc":"https:\/\/www.youtube.com\/embed\/vEz52k5HaSY?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/vEz52k5HaSY" rel="nofollow noreferrer ugc"> https://youtu.be/vEz52k5HaSY </a> </div><p>Alternatively, you can also follow our step-by-step guide here:</p><p>📄 <a href="https://community.teamviewer.com/English/kb/articles/109297-assign-a-settings-policy-to-your-devices#assign-a-policy-to-multiple-devices" rel="nofollow noreferrer ugc">Assign a policy to your devices</a></p><p><br></p><h3 data-id="installing-the-newer-version-over-the-existing-one">Installing the newer version over the existing one</h3><p>Alternatively, you can update TeamViewer by installing the latest TeamViewer version package over the existing TeamViewer installation.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-update-teamviewer-13.2-to-15.20.3">How to update TeamViewer 13.2 to 15.20.3</h2><p>To update TeamViewer between version 13.2 and 15.20.3, you must roll out the .msi script on your devices again. Once updated, you can apply a TeamViewer policy, <a href="https://community.teamviewer.com/English/kb/articles/109285-deploy-teamviewer-on-windows-6-6#teamviewer-15.21.4-or-newer" rel="nofollow noreferrer ugc">as described above</a>, to keep your clients up-to-date.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="how-to-update-teamviewer-13.1-and-below">How to update TeamViewer 13.1 and below</h2><p>To update TeamViewer 13.1 and below, you will need to update your clients to <strong>uninstall TeamViewer</strong> on your devices and redeploy with the latest version. Once updated, you can apply a TeamViewer policy, <a href="https://community.teamviewer.com/English/kb/articles/109285-deploy-teamviewer-on-windows-6-6#teamviewer-15.21.4-or-newer" rel="nofollow noreferrer ugc">as described above</a>, to keep your clients up-to-date.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="how-to-uninstall-teamviewer">How to uninstall TeamViewer</h2><p>You can uninstall your TeamViewer if necessary (e.g., if you want to switch from a host to a full version) either</p><p>1) Using the same Windows MSI installer you also used for installation</p><p>2) Using operating system functionality</p><p><br></p><h3 data-id="-4"></h3><h2 data-id="how-to-uninstall-via-windows-installer">How to uninstall via Windows Installer</h2><p>You can use the uninstall command from the Windows MSI installer (/uninstall or /x). Ensure you use the right MSI (Full or Host) for uninstallation.</p><pre class="code codeBlock" spellcheck="false" tabindex="0">msiexec.exe /uninstall "Path\To\TeamViewer_Host.msi" </pre><p>💡<strong>Admin rights are necessary when starting the command line.</strong></p> </article> </main>
