Access the Command Prompt via Remote terminal connection - TeamViewer Support
<main> <article class="userContent"> <p>With the remote terminal session, you can access the Windows command prompt remotely without needing to be in a remote control session. This will allow you to manage your devices in optimal conditions, especially in environments with low bandwidth.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer customers with a </em><a href="https://service.teamviewer.com/en-de/overview" rel="nofollow noreferrer ugc"><em>Premium, Corporate</em></a><em>, or </em><a href="https://www.teamviewer.com/teamviewer-tensor/" rel="nofollow noreferrer ugc"><em>Tensor</em></a><em> license.</em></p></div></div><p><br></p><h3></h3><h2 data-id="requirements">Requirements</h2><p>To access the remote Command Prompt, you first must <strong>set up Easy Access on the remote device</strong>. To learn how to set up Easy Access, please follow the instructions: 📄 <a href="https://community.teamviewer.com/English/kb/articles/109267-easy-access" rel="nofollow noreferrer ugc">Easy access</a>.</p><p>⚠ If <strong>Easy Access</strong> is not set up correctly on the remote device, you will get the following error message:</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><strong>Easy access required</strong> - To establish a remote terminal session, the remote device must be assigned to your TeamViewer, and Easy Access must be set up.</p></div></div><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-access-the-remote-command-prompt">How to access the remote Command Prompt</h2><p>To access the remote Command Prompt, please follow the instructions below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":900,"width":1600,"url":"https:\/\/www.youtube.com\/embed\/jeSRYclYvTQ?feature=oembed&autoplay=1","embedType":"iframe"}"> <a href="https://www.youtube.com/embed/jeSRYclYvTQ?feature=oembed&autoplay=1" rel="nofollow noreferrer ugc"> https://www.youtube.com/embed/jeSRYclYvTQ?feature=oembed&autoplay=1 </a> </div><ol><li>Open<strong> </strong>TeamViewer and <strong>log in</strong> to your TeamViewer account.</li><li>Access the <strong>Computers & Contacts</strong> menu.</li><li>Select the device you want to connect to and click on <strong>Remote terminal using Easy Access </strong>on the right-hand side.</li><li>You will be prompted to enter the Windows credentials of the Windows user you want to access. <strong>Enter the required Windows credentials</strong> and click <strong>Sign In.</strong></li><li>You are now connected to the remote device's terminal.</li></ol><p>📌<strong>Notes:</strong></p><ul><li>The supporter can use a different user account than the currently logged-in user.</li><li>The TeamViewer panel will always be visible on the bottom-right side of the screen.</li><li>Managing the Remote terminal access control details via <a href="https://community.teamviewer.com/English/kb/articles/4860-create-a-settings-policy" rel="nofollow noreferrer ugc">policy</a> is currently impossible. </li></ul><p><br></p> </article> </main>
